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Composer becomes unresponsive after logging into Azure to fetch LUIS key #7561

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emivers8 opened this issue May 3, 2021 · 7 comments
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Type: Bug Something isn't working

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@emivers8
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emivers8 commented May 3, 2021

Describe the bug

The app becomes mostly unresponsive after clicking to add LUIS key and logging in. The cursor changes on hover, and I can access the app menu, but I can't interact otherwise with the app. I've tested this with both core+language and assistant core templates.

Version

Version: 2.0.0-nightly.241915.204a82
Electron: 8.2.4
Chrome: 80.0.3987.165
NodeJS: 12.13.0
V8: 8.0.426.27-electron.0
macOS

To Reproduce

Steps to reproduce the behavior:

  1. Open or create an assistant core or core with language bot
  2. Click to add LUIS from rocket menu
  3. Select existing resource and hit next
  4. Complete Azure login
  5. Composer becomes mostly unresponsive and doesn't move to the next screen in the modal

image

Expected behavior

I should be logged in and move onto the next screen in the modal and, like, be able to click stuff.

Additional context

I've gotten this consistently like six times in a row. I can't seem to get around it with today's build.

cc @Dewain27 @benbrown

@emivers8 emivers8 added Type: Bug Something isn't working Needs-triage A new issue that require triage labels May 3, 2021
@emivers8 emivers8 added this to the R13 milestone May 3, 2021
@emivers8 emivers8 added this to Triage in R13 Create Config Provision and Publish via automation May 3, 2021
@emivers8 emivers8 added the P0 Must Fix. Release-blocker label May 3, 2021
@Dewain27 Dewain27 removed the Needs-triage A new issue that require triage label May 3, 2021
@pavolum
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pavolum commented May 3, 2021

Cannot rerpro on a windows machine with the same build version on an organizational account

@pavolum
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pavolum commented May 3, 2021

Was able to repro with my personal @outlook azure account and a similar thing happens were the app goes unrepsonsive, I was able to get this error modal to appear after exiting and reentering the unresponsvie modal
image

@benbrown
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benbrown commented May 3, 2021

I cannot reproduce this. I don't think this has to do with the login - I think this is something going on with the webchat that seems to be logging lots of errors in the console.

@sgellock
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sgellock commented May 3, 2021

I am not able to repro with my microsoft account. can try why personal account.

@emivers8
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emivers8 commented May 3, 2021

It got to a point where Composer was just unresponsive when I tried to do anything. As Ben pointed out, it was logging the same error over and over in the debugging panel, which you can see in the screenshot I added to the OP. Rebooting my machine seems to have resolved the issue. I wondered if it might have had something to do with having gone through the LUIS/QnA key flow several times this morning. Maybe somehow got into a bad state or something. I was using my Microsoft account, though, not personal.

@Dewain27 Dewain27 removed the P0 Must Fix. Release-blocker label May 4, 2021
@Dewain27 Dewain27 removed this from the R13 milestone May 4, 2021
@Dewain27
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Dewain27 commented May 4, 2021

Investigating root cause. Can't repro currently.

@emivers8
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@xiyangdesign experienced this, as well: #7788

Would be good to explore cause in R14. If the state can't be prevented, maybe we can expose some kind of error or find an alternative to rebooting to correct.

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Labels
Type: Bug Something isn't working
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R14 Creation and Publishing
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