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ERROR: readyState #38

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stephenegriffin opened this issue Feb 27, 2018 · 17 comments
Closed

ERROR: readyState #38

stephenegriffin opened this issue Feb 27, 2018 · 17 comments
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@stephenegriffin
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Migrated from #18 for @Vierxa.
Hello Stephen,
I exerience the same issue.
https://user-images.githubusercontent.com/36500601/36247894-e75ce784-1235-11e8-963a-49e11e361309.png

Thanks for helping me.

https://user-images.githubusercontent.com/36500601/36727851-0dec61ee-1bbf-11e8-8567-e566cf605ad0.png

@stephenegriffin
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What I see is a 405 on the SingleValueExtendedProperties request. Can you go to the gear icon and click diagnostics, then post what you see there?

@stephenegriffin
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stephenegriffin commented Feb 27, 2018

Also - can you get the headers of that request that returned 405? And which browser do you see this in? Do you see the same in other browsers?

@Vierxa
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Vierxa commented Feb 28, 2018

Hi Stephen,

Please find the diagnostic :

User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage =
displayLanguage = fr-FR
touchEnabled = false
ERROR: {
"readyState": 0,
"status": 0,
"statusText": "error"
}

I use Chrome but I encounter the same issue with other browser.

Regards,

@larsmate
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larsmate commented Mar 6, 2018

Also getting this error in both Outlook 2016 and OWA:

User Agent = Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; rv:11.0) like Gecko
Requirement set = 1.5
hostname = Outlook
hostVersion = 16.0.9001.2171
itemType = message
itemClass = IPM.Note
contentLanguage = en-AU
displayLanguage = en-US
touchEnabled = 0
ERROR: {
"readyState": 0,
"status": 0,
"statusText": "error"

@stephenegriffin
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I’m off for a couple more days, but then I’ll check in some code to try and hone in better on where this error is coming from and why.

@stephenegriffin
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Ok - I've added stack traces - diagnostics should look different now.

@Vierxa
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Vierxa commented Mar 11, 2018

Hi Stephen,

Please find below the new diagnostic :

Diagnostics
User Agent = Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage = 
displayLanguage = fr-FR
touchEnabled = false
ERROR: {
  "readyState": 0,
  "status": 0,
  "statusText": "error"
}
showError()@https://mha.azurewebsites.net/Scripts/Default.js:56:5,Object.<anonymous>()@https://mha.azurewebsites.net/Scripts/GetHeadersRest.js:108:9,j()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:26676,Object.fireWith [as rejectWith]()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:27489,x()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:10537,XMLHttpRequest.<anonymous>()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:14134
OK

@skipdog77
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skipdog77 commented Mar 11, 2018

In addition to my client not working - OWA is also throwing the same error:

{ "readyState": 0, "status": 0, "statusText": "error" }

diag:

User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.146 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage =
displayLanguage = en-US
touchEnabled = false
ERROR: {
"readyState": 0,
"status": 0,
"statusText": "error"
}
showError()@https://mha.azurewebsites.net/Scripts/Default.js:56:5,Object.()@https://mha.azurewebsites.net/Scripts/GetHeadersRest.js:108:9,j()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:26676,Object.fireWith as rejectWith@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:2:27489,x()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:10537,XMLHttpRequest.()@https://ajax.aspnetcdn.com/ajax/jQuery/jquery-2.1.0.min.js:4:14134

@stephenegriffin
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I added some minor tweaks to the logging, but I don't think they'll tell me exactly why we're failing. :(

I think I really need to see a fiddler of this issue happening. Anyone who can get that and is willing to share it with me, please contact me through my blog (https://blogs.msdn.microsoft.com/stephen_griffin/) - that'll put you through to my @microsoft.com address. Thanks!

@stephenegriffin stephenegriffin self-assigned this Mar 12, 2018
@skipdog77
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Stephen - be glad to provide fiddler. I couldn't find contact info on your blog.

@stephenegriffin
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Looks like they migrated the blog platform on me. There used to be a "contact me" link that didn't expose an address. Ok - DM me on twitter then? I'm @sgriffin.

@skipdog77
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LOL can't DM you unless you follow me :-) i'm at @RobersonBrian

@stephenegriffin
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@skipdog77 helped me get a repro. I think this is fixed. Y'all let me know if it works for you.

@larsmate
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It’s a beautiful thing. All working again!

@Vierxa
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Vierxa commented Mar 14, 2018

Hi Stephen,

Sorry, I was off for a few days.

Unfortunately, this does not work for me.
The diagnostic is:

User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36
Requirement set = 1.5
hostname = OutlookWebApp
hostVersion = 15.1.1415.2
OWAView = ThreeColumns
itemType = message
itemClass = IPM.Note
contentLanguage = 
displayLanguage = fr-FR
touchEnabled = false
ERROR: Cannot parse given Error object
OK

@stephenegriffin
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@Vierxa was there a stack included there? If so I need to see it. Thanks!

@stephenegriffin stephenegriffin changed the title ReadyState Error ERROR: readyState Mar 19, 2018
@stephenegriffin
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This was most likely caused by issuing REST requests to mailboxes which didn't support them. Fixed by #43 and #45.

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