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File Locksmith Crashes Explorer #27241

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Charvelx04 opened this issue Jul 7, 2023 · 7 comments
Closed

File Locksmith Crashes Explorer #27241

Charvelx04 opened this issue Jul 7, 2023 · 7 comments
Labels
Issue-Bug Something isn't working Product-File Locksmith Refers to the File Locksmith utility Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release. Severity-High Bugs that we consider a blocking issue for release (crashes stuff outside of PT)
Projects
0.72 Release

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@Charvelx04
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Microsoft PowerToys version

0.71.0

Installation method

Microsoft Store

Running as admin

Yes

Area(s) with issue?

General

Steps to reproduce

All I did was right click a file... and Explorer crashed. Pulled up Event Viewer, noticed it was PowerToys.

✔️ Expected Behavior

I wasn't expecting normal right click activity to crash Explorer. I have since turned off the FileLockSmith extension via system tray.

❌ Actual Behavior

Faulting application name: explorer.exe, version: 10.0.22621.1972, time stamp: 0x4805a909
Faulting module name: PowerToys.FileLocksmithExt.dll, version: 0.71.0.0, time stamp: 0x6466965a
Exception code: 0xc0000005
Fault offset: 0x0000000000003ceb
Faulting process id: 0x0x14EC
Faulting application start time: 0x0x1D9AFD214FE0AE7
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\Program Files\PowerToys\modules\FileLocksmith\PowerToys.FileLocksmithExt.dll
Report Id: 07ecdbdd-211e-439b-8101-cce8bfe65c3c
Faulting package full name:
Faulting package-relative application ID:

Other Software

No response
@Charvelx04 Charvelx04 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Jul 7, 2023
@stefansjfw stefansjfw changed the title Crashes Explorer File Locksmith Crashes Explorer Jul 7, 2023
@stefansjfw stefansjfw added Severity-High Bugs that we consider a blocking issue for release (crashes stuff outside of PT) Product-File Locksmith Refers to the File Locksmith utility labels Jul 7, 2023
@stefansjfw
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Hi @Charvelx04, thanks for reporting. Could you attach /bugreport? Thanks!

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Jul 7, 2023
@microsoft-github-policy-service
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Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
Report Bug

@jaimecbernardo
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Does this happen on every right click or was this just once after the install?

@Charvelx04
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Forgive me folks... was away most of yesterday, or I would have upped the report sooner.

So... bit of history, been using this since... oh, the 60's version... 0.70 worked wonders, so, it was only after upping to .71 that this happened. Has only happened once. Could be a one off, not sure... but here ya go. If there's anything else, let me know... this Git will send me an email.
PowerToysReport_2023-07-07-11-57-37.zip

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Jul 7, 2023
@jaimecbernardo jaimecbernardo mentioned this issue Jul 10, 2023
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@xenides
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xenides commented Jul 11, 2023

Same problem

PowerToysReport_2023-07-11-13-31-00.zip

@stefansjfw stefansjfw mentioned this issue Jul 12, 2023
Merged
11 tasks
@stefansjfw stefansjfw added Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release. and removed Needs-Team-Response An issue author responded so the team needs to follow up labels Jul 12, 2023
@crutkas crutkas removed the Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams label Jul 14, 2023
@jaimecbernardo jaimecbernardo added this to To do in 0.72 Release via automation Jul 17, 2023
@jaimecbernardo jaimecbernardo moved this from To do to Done in 0.72 Release Jul 17, 2023
@jaimecbernardo
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This issue has been worked on during the 0.72 development cycle. Please update your PowerToys installation to the latest.
https://github.com/microsoft/PowerToys/releases
Thank you!

@Charvelx04
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Updated yesterday after notification. Will keep an eye out on it.

Thanks for all the hard work and dedication you developers put into this... appreciated.

@github-actions github-actions bot mentioned this issue Mar 30, 2024
Open
@github-actions github-actions bot mentioned this issue Apr 29, 2024
Open
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Labels
Issue-Bug Something isn't working Product-File Locksmith Refers to the File Locksmith utility Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release. Severity-High Bugs that we consider a blocking issue for release (crashes stuff outside of PT)
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0.72 Release
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5 participants
@crutkas @jaimecbernardo @Charvelx04 @xenides @stefansjfw