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Deployment fails with a media service error in northcentralus #331

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sdsd-dsd opened this issue Nov 8, 2023 · 5 comments · Fixed by #505
Closed

Deployment fails with a media service error in northcentralus #331

sdsd-dsd opened this issue Nov 8, 2023 · 5 comments · Fixed by #505
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@sdsd-dsd
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sdsd-dsd commented Nov 8, 2023

FYI - when I tried to deploy to LOCATION="northcentralus" I got the following error for the media service:

{
    "status": "Failed",
    "error": {
        "code": "BadRequest",
        "message": "Creation of new Media Service accounts are not allowed as the resource has been deprecated.",
        "details": [
            {
                "code": "MediaServiceAccountCreationDisabled",
                "message": "Creation of new Media Service accounts are not allowed as the resource has been deprecated."
            }
        ]
    }
}

Changing to LOCATION="eastus" deployed without errors.

@dayland dayland added the bug Something isn't working label Nov 20, 2023
@dayland dayland added this to the 1.1 milestone Nov 20, 2023
@dayland
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dayland commented Nov 20, 2023

Thank you @sdsd-dsd. I have opened an internal ticket for this. We were aware the Media Services were planning to be deprecated, but were unaware it had already been put into effect in some regions.

@georearl
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georearl commented Nov 22, 2023

Media Services is scheduled for 30th June 2024. This is the guide. On deeper investigation Video Indexer, which is the service we use that sits on top of Media Services, will switch away from this before the end date....

Is Azure Video Indexer being retired?
No, Azure Video Indexer isn't part of the Media Services retirement. Although Video Indexer currently relies on a Media Services account as part of its workflow, this dependency will be eliminated before Media Services is retired on June 30, 2024. See the following for more information: impact of Media Services retirement for Video Indexer.

As of today, Video Indexer still requires a Media Services service to be created, and so we can't remove it from bicep deployment. We will need to assess closer to the date if VI is working without the service and we can then remove the dependency.

As noted in the issue, the error above is interesting as it seems to indicate the media service cannot be created. This is not the case, it does work in regions where VI and Media Services are available. I have updated this to an enhancement and we will add a ticket to the board to action this when VI can be deployed without this supporting service.

@georearl georearl added enhancement New feature or request and removed bug Something isn't working labels Nov 22, 2023
@dayland
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dayland commented Feb 19, 2024

Duplicate of #501

@dayland dayland marked this as a duplicate of #501 Feb 19, 2024
@lelong-adm4soa
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lelong-adm4soa commented Feb 21, 2024

Hello, I have run into this issue with new deployments. It appears the block went into place the end of Jan 2024 for New media Services, noted in the guide posted. Any news on the fix?

Edit, I just checked #501. I am checking my fork to re-deploy

@georearl
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This has been addressed with a PR in main - you should not be seeing issues now if you pull latest

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