Ubuntu 22.04 WSL2 opens to GUI with blank screen

[thesalmonidae]

Version

Microsoft Windows [Version 10.0.22000.739]

WSL Version

• WSL 2
• WSL 1

Kernel Version

5.10.102.1

Distro Version

Ubuntu 22.04

Other Software

Docker Desktop 4.9.1

Repro Steps

Go to Microsoft store, search for Ubuntu 22.04, install, open.

Expected Behavior

I expect that at the GUI I could create an user.

Actual Behavior

The GUI is blank, cannot create an user.

Diagnostic Logs

[DanieBeets]

Same result on a windows 11 laptop with intel iris xe graphics. Works on a desktop windows 10 machine with nvidia graphics. This issue might be related to gpu/gpu drivers.

[thesalmonidae]

Oh, btw, I have Lenovo X1 Nano 1st gen and it indeed has the Intel gpu.

[gnsmrky]

Same for me. Intel 12th gen Core i7. From the error output, seems like some fonts or config files missing. May be the files needed by the Ubuntu OOBE.

I've worked around this using text UI profile setup.

1. Install Ubuntu 22.04 from Microsoft Store.
2. Launch Ubuntu 22.04.
3. Once OOBE unpacks completed and shows the blank "Ubuntu WSL" windows, simply close the window.
   • It will bring up the Ubuntu console window as root user. Close this console window.
4. Open PowerShell and run the following. It brings up the text mode tui profile setup instead.

   wsl --shutdown
   wsl --unregister Ubuntu-22.04
   ubuntu2204.exe --ui=tui
   

[benhillis]

We do not own the Ubuntu 22.04 app. This should be reported to the folks at Canonical.

[gnsmrky]

Posted at launchpad Ubuntu Wsl Bug #1979881

[onomatopellan]

Quick test to know if it's gpu related. From Ubuntu22.04 bash run:
sudo LIBGL_ALWAYS_SOFTWARE=1 /usr/libexec/wsl-setup

If it shows the window correctly then it's a problem with the intel windows driver.

[gnsmrky]

Quick test to know if it's gpu related. From Ubuntu22.04 bash run: sudo LIBGL_ALWAYS_SOFTWARE=1 /usr/libexec/wsl-setup

It works! Just close the blank profile setup screen. It opens wsl2 window as root user. Run the above to continue the profile setup to setup a new user.

However, the default user is still set as root user. To change the default user, run the following in PowerShell.

ubuntu2204 config --default-user <username>

[pawangond]

Quick test to know if it's gpu related. From Ubuntu22.04 bash run: sudo LIBGL_ALWAYS_SOFTWARE=1 /usr/libexec/wsl-setup

If it shows the window correctly then it's a problem with the intel windows driver.

I tried this , it shows the setup properly after running this command but when you fill all the details and click finish setup , it crashes the pc
Was earlier using stable intel driver , updated to latest beta to see if it fixes the issue but it didnt
Running : Latest intel beta driver (30.0.101.3113) & latest windows 11 pro insider build 25151 _220625-1835

[onomatopellan]

@pawangond That's a known issue for build 25151. They are investigating it.

[EOM]

My Problem Windows 11 AMD Ryzen 7 5800U with GPU Radeon Graphics ;(

My Solution Was:

1. wsl --shutdown
2. wsl --unregister Ubuntu-22.04
3. ubuntu2204.exe --ui=tui
4. ubuntu2204 config --default-user

[soumesh2002]

Debian (WSL 2) should be good alternative. Stable enough👌

[edurojasr]

This happen to me with WSL2 from the MS Store and Ubuntu 22.04.1

[soumesh2002]

Don't know when they gonna release a fix

[framerate]

FYI - I was trying to fix something before I had my coffee, but be aware the solution posted erases all your data. Don't be like me.

• wsl --shutdown
• wsl --unregister Ubuntu-22.04
• ubuntu2204.exe --ui=tui
• ubuntu2204 config --default-user

[jacobus]

People should be warned that wsl --unregister will destroy all their data in the distribution.