Error code: Wsl/InstallDistro/E_UNEXPECTED

[jianastrero]

Version

Microsoft Windows [Version 10.0.22621.1105]

WSL Version

• WSL 2
• WSL 1

Kernel Version

Default Version: 2

Distro Version

No response

Other Software

Dual boot enabled with secure boot enabled

Repro Steps

wsl --install Ubuntu
Catastrophic failure
Error code: Wsl/InstallDistro/E_UNEXPECTED

Expected Behavior

Install Ubuntu as it always have

Actual Behavior

Catastrophic Failure

Diagnostic Logs

WslLogs-2023-01-27_07-00-46.zip

[benhillis]

Interesting, looks like we're not finding a package with the matching package id. Adding @OneBlue who wrote this logic.

[OneBlue]

Looking at the logs it looks like the store returned 0 packages for the ubuntu distro.

@jianastrero: Is the windows store available on your machine ?

Also, does wsl --install Ubuntu --web-download work ?

[HanDaSeul]

I got a same problem but just changing the other network(wifi, LAN whatever) worked. Sometimes I had my PC connected to my phone Wifi hotspot and that caused problem.

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-open it.

Thank you!

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-open it.

Thank you!

[PeterMwangiNjoroge]

I had the same issue, and wsl.exe --update fixed it.

[mhsattarian]

The same issue occurred to me, fixed it with running wsl --shutdown in PS and starting WSL again.

[mirameshs]

wsl --install Ubuntu --web-download

not working.
also wsl --shutdown not worked

C:\Users\Administrator>wsl --update
Checking for updates.
The system cannot find the file specified.
Error code: Wsl/UpdatePackage/ERROR_FILE_NOT_FOUND

C:\Users\Administrator>

[mirameshs]

I had the same issue, and wsl.exe --update fixed it.

error :

C:\Users\Administrator>wsl --update
Checking for updates.
The system cannot find the file specified.
Error code: Wsl/UpdatePackage/ERROR_FILE_NOT_FOUND

C:\Users\Administrator>

[bosswnx]

I met the same problem in China, and fixed it through setting up VPN such as Clash. I think it is probably network error.

[sofiateacoffee]

I'm facing the same issue, which I believe is due to the privacy policy on my desktop computer at the hospital. I'm unable to access the Microsoft Store and Chrome. I also tried to install Ubuntu through an APPX package, but it's blocked as well.