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Add diagnostics (crashes) support for iOS extensions #687

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GusevAndrey opened this issue Jul 9, 2019 · 7 comments
Closed

Add diagnostics (crashes) support for iOS extensions #687

GusevAndrey opened this issue Jul 9, 2019 · 7 comments
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feature request New feature request hockeyapp Related to HockeyApp's transition to App Center

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@GusevAndrey
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Describe the solution you'd like
The key feature of our app is a VPN extension.

We need a way to collect descriptive diagnostics for the extension as for the main app including crash reports, app logs, attachments, user ID e.t.c. And have it available in the same app item as the main app in AppCenter console.

Now we are using HockeyApp SDK which is supports this feature and it is great.
But considering migration to AppCenter we've, unfortunately, faced absence of the feature which is an issue for us to proceed.

Describe alternatives you've considered

Speaking to a support engineer we've figured out that there is no workaround or something we can use for now as an alternative solution to the problem

@GusevAndrey GusevAndrey added the feature request New feature request label Jul 9, 2019
@dipree dipree added the hockeyapp Related to HockeyApp's transition to App Center label Jul 16, 2019
@winnie
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winnie commented Jul 17, 2019

@GusevAndrey thanks for the request. We understand this is a major limitation and I've added this feature to our roadmap. I don't have an ETA at the moment but I will update this thread as soon as I have a clearer timeline.

Thanks for your patience!

@dipree
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dipree commented Oct 30, 2019

This was shipped with SDK release 2.5.0.

@dipree dipree closed this as completed Oct 30, 2019
@vkrasnov
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vkrasnov commented Oct 31, 2019

We are trying to use 2.5.0 with a VPN extension, and it crashes on init surpassing the memory limit, right after the first crash. It then gets into infinite OOM crash loop.
The crash report itself never reaches the dashboard too.

@GusevAndrey
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@Oddj0b clarify please if the memory limit issue mentioned by @vkrasnov was fixed now (AppCenter SDK 3.0.0)?

@Oddj0b
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Oddj0b commented Feb 21, 2020

@GusevAndrey I'll check with my colleagues.

@GusevAndrey
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@Oddj0b Any news so far?)

@winnie
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winnie commented Feb 28, 2020

Hey @GusevAndrey - apologies for the delay. Can you start a support thread (blue chat bubble) so our team can take a look? Our engineering team would like some more details to help with thier investigation. Please link this issue and include your app secret.

We will update this thread for others after the investigation. Thanks!

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Labels
feature request New feature request hockeyapp Related to HockeyApp's transition to App Center
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