Issue with Phone Skill

[SwetalinaGitHub]

What project is affected?

Phone Skill

What language is this in?

C#

What happens?

• I deployed the Phone Skill to Azure. On testing the skill with sample utterance "Call James" in Webchat returns error message.
• App Insights log file mentions issue to be in line POI Skill Provider model botframework-solutions#60 in ContactFilter.cs file of Phone Skill.

What are the steps to reproduce this issue?

• Deploy the Phone Skill individually to Azure
• Test the skill through Webchat channel with sample utterance "Call James".

What were you expecting to happen?

• The Skill works fine through ngrok in Emulator. When I provide utterance "Call James", i get the response as "Calling James"
• But the same utterance returns error message while testing through Webchat channel.

Can you share any logs, error output, etc.?

An attempt was made to load a program with an incorrect format. (0x8007000B)

Any screenshots or additional context?

System.BadImageFormatException:
at Microsoft.PhoneticMatching.EnPronouncer.EnPronouncer_Create (Microsoft.PhoneticMatching, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null)
at Microsoft.PhoneticMatching.EnPronouncer+<>c__DisplayClass5_0.b__0 (Microsoft.PhoneticMatching, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null)
.
.
.
at Microsoft.PhoneticMatching.Matchers.ContactMatcher.EnContactMatcher`1..ctor (Microsoft.PhoneticMatching, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null)
at PhoneSkill.Common.ContactFilter+d__1.MoveNext (PhoneSkill, Version=1.0.0.0, Culture=neutral, PublicKeyToken=nullPhoneSkill, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null: ..\skills\csharp\experimental\phoneskill\Common\ContactFilter.csPhoneSkill, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null: 60)

[xieofxie]

Hi @SwetalinaGitHub, skills are in this repo now.

[sidmore]

@SwetalinaGitHub This issue happens when there is a mismatch between your Azure App Service platform version and the platform target in the project. I experienced the same issue. I fixed it by making below changes.

a. Phone Skill Csproj changed Platform Targe to x64:

b. Changed Azure App Settings in PhoneSkill Web app to below:

This does not happen in Emulator because there is no mismatch in the target versions. Please kindly make above changes and Test.

[bobokids]

thanks @sidmore for the fix. @SwetalinaGitHub, please reactivate the issue if you still encounter issues.