Stuck connecting

[nsantini]

Hi, I enabled Direct Line as a channel on the portal. Im using the npm botframework-directlinejs package to connect using the generated secret. The connection status gets stuck on Connecting.

Im taking the basic code from the README file in this repo, nothing added to it (NOTE cli.secret contains the generated secret):

var directLine = new DirectLine({
  secret: cli.secret
});

directLine.connectionStatus$
  .subscribe(connectionStatus => {
    switch(connectionStatus) {
      case ConnectionStatus.Uninitialized:    // the status when the DirectLine object is first created/constructed
        logger.debug('Status: Uninitialized');
        break;
      case ConnectionStatus.Connecting:       // currently trying to connect to the conversation
        logger.debug('Status: Connecting');
        break;
      case ConnectionStatus.Online:           // successfully connected to the converstaion. Connection is healthy so far as we know.
        logger.debug('Status: Online');
        postActivity();
        break;
      case ConnectionStatus.ExpiredToken:     // last operation errored out with an expired token. Your app should supply a new one.
        logger.debug('Status: ExpiredToken');
        break;
      case ConnectionStatus.FailedToConnect:  // the initial attempt to connect to the conversation failed. No recovery possible.
        logger.debug('Status: FailedToConnect');
        break;
      case ConnectionStatus.Ended:
        logger.debug('Status: Ended');
        break;
      default:
        logger.debug('Status: ', connectionStatus);
    }
  });

[billba]

You have to either call postActivity or subscribe to activity$ to actually connect.

[nsantini]

Doing both:

  directLine.activity$
    .subscribe(
      activity => process(activity),
      error => console.error("activity$ error", error)
    );
  
  directLine.postActivity({
          from: { id: 'myUserId', name: 'myUserName' }, // required (from.name is optional)
          type: 'message',
          text: "hi"
        }).subscribe(
          id => logger.debug("Posted activity, assigned ID ", id),
          error => logger.error("Error posting activity", error)
        );
  

[billba]

Looks right to me. Have you tried creating a WebChat control and passing in the same secret?

[nsantini]

I have WebChat enabled, and its working, tried the WebChat secret for DirectLine and still not working. Will try the DirectLine secret on the WebChat to double check that too

[nsantini]

Confirmed WebChat works with either secret, but DirectLine doesn't work with either

[tobybrad]

@nsantini Is this a pure Node app?

Take a look here to see if that helps you any: #29

[nsantini]

thanks @tobybrad that's the issue, Im writing a node app, no dom present. Will follow up from that thread.