Huge mismatch of score and incorrect mapping when the sentence case changes

[Sujit-Gaikwad]

The scores are getting changed when the case changes in the utterance.

For example " Please help me" is going for intent name : Timeoff with 66.06 score but "please help me" is giving a score of 71.33 in intent name : GenericHelp.

This is happening for the other scenarios as well. another example is "Maybe after" & "maybe after"

We are facing this issue in Live customer project. Please guide us with the resolution.

Please Find Attached screenshots for more details.

[nerajput1607]

This should not happen, can you please share your KBId so that we can debug this at our end.

[Sujit-Gaikwad]

@nerajput1607 I got permission to share KBid with you. can you please share some mail id where I can share this details with you
As these is customer app not able to share this information here.

[nerajput1607]

That's great, please mail it to qnamakersupport@microsoft.com.

[Sujit-Gaikwad]

@nerajput1607 i have shared details on above email
please update me ASAP you done with your analysis

[nerajput1607]

@Sujit-Gaikwad I cant find your mail, could you please try resending it.

[Sujit-Gaikwad]

yeah sure

[Sujit-Gaikwad]

@nerajput1607 i'm getting facing following issue while sending details
I'm using my personal yahoo account for mailing as it linked to git.

[Sujit-Gaikwad]

is it require MS account for communication??

[Sujit-Gaikwad]

@nerajput1607 can you please help me to connect ??

[nerajput1607]

This is weird, can you please send out a mail to nerajput@microsoft.com. I will take it forward from there.

[Sujit-Gaikwad]

@nerajput1607 i have mailed details with you please check and let me know

[Sujit-Gaikwad]

@nerajput1607 is this issue resolved?