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I'm using the Microsoft Clarity integration tracking code in my Angular project to track user interactions. When users visit the site, I can see live interactions and their video recordings. However, once a user leaves the site, I'm unable to view the video recordings in the "all recordings" section, even after waiting for 12 hours. Additionally, when I click on a recording, it shows an error stating, "Something went wrong. We couldn't access this part of the recording, and the recording can't start."
Could you kindly assist me in finding solutions to both issues?
The text was updated successfully, but these errors were encountered:
I'm using the Microsoft Clarity integration tracking code in my Angular project to track user interactions. When users visit the site, I can see live interactions and their video recordings. However, once a user leaves the site, I'm unable to view the video recordings in the "all recordings" section, even after waiting for 12 hours. Additionally, when I click on a recording, it shows an error stating, "Something went wrong. We couldn't access this part of the recording, and the recording can't start."
Could you kindly assist me in finding solutions to both issues?
The text was updated successfully, but these errors were encountered: