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Error uploading binary: 500 #89

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jlorfeo opened this issue Jun 19, 2019 · 8 comments
Closed

Error uploading binary: 500 #89

jlorfeo opened this issue Jun 19, 2019 · 8 comments

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@jlorfeo
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jlorfeo commented Jun 19, 2019

Hello everyone,

when I try to upload a binary via fastlane, I get the following error:

Error uploading binary 500:

<title>Server Error</title>

Ooops…

We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly. If you want to provide more information, please file a support ticket.

Home Support

<script src="/assets/application-default.js" type="text/javascript"></script>

My build is still labeled as success though.
Is this App Center related?

@m3nux
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m3nux commented Jun 19, 2019

I have same problem :(

@setoff
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setoff commented Jun 19, 2019

https://status.appcenter.ms

Identified - We have to perform an unplanned maintenance on the Distribute service with a potential downtime of one hour. As a consequence some APIs including uploading, downloading and retrieving releases information won't work. Jun 19, 08:29 UTC

It is related to service itself not a plugin.
But anyway plugin's fault that it is completed successfully when appcenter_upload catch HTTP errors (I've seen 500, 503 during this shutdown). Swallowing errors is bad especially when using fastlane on CI.

@dipree
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dipree commented Jun 19, 2019

Yes, we've had an unplanned maintenance. Let's see the good in this, the error handling in case of service unavailability needs to be improved and abort with a respective error. Thanks for identifying and reporting.

@jlorfeo
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jlorfeo commented Jun 19, 2019

„[Status] Identified: We're currently running a migration that will fix the issue, however, it takes a few more hours until it's done. Again, we apologize for the trouble this might have caused“

@madnotdead
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Any news related to this? I'm getting the following message
[18:26:20]: Binary uploaded
[18:26:28]: Error 500: {"code"=>"internal_server_error", "message"=>"internal error (Support ID: b51f665a-2cb8-4b59-8ef0-fcdb0503431a)"}
[18:26:28]: Starting dSYM upload...

@dennispan
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@madnotdead Your error is unrelated to the maintenance mentioned above, which was resolved at Jun 20, 02:03 UTC. I looked up your error and found timeouts happened in backend. It could be transient, so I would suggest give it another try. If it persists, I would suggest reach out to App Center support (from the appcenter.ms), who will be able to dig into more details.

@madnotdead
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@dennispan Thanks, I'll give it a try again.

@dennispan
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Closing this for now. If you hit another 500, feel free to create a new one or re-open this. However, most of the time those are issues with App Center, but the plugin, in which case reaching out to App Center support is another option

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