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Windows Terminal Crashes on Startup #15792

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apetl opened this issue Aug 3, 2023 · 4 comments
Closed

Windows Terminal Crashes on Startup #15792

apetl opened this issue Aug 3, 2023 · 4 comments
Labels
Area-Rendering Text rendering, emoji, complex glyph & font-fallback issues Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting Product-Terminal The new Windows Terminal. Severity-Crash Crashes are real bad news.

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@apetl
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apetl commented Aug 3, 2023

Windows Terminal version

1.18.1462.0

Windows build number

22621.2070

Other Software

No response

Steps to reproduce

Just opening the windows terminal.

From the event viewer:

Faulting application name: WindowsTerminal.exe, version: 1.18.2305.26002, time stamp: 0x64714178
Faulting module name: d2d1.dll, version: 10.0.22621.1635, time stamp: 0x265f3f6e
Exception code: 0xc0000005
Fault offset: 0x0000000000088898
Faulting process id: 0x0x3F88
Faulting application start time: 0x0x1D9C5C2F9F5BCAC
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsTerminalPreview_1.18.1462.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d2d1.dll
Report Id: 70635396-548b-4959-a569-620ef774f8dd
Faulting package full name: Microsoft.WindowsTerminalPreview_1.18.1462.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Expected Behavior

No response

Actual Behavior

Crashes the app

@apetl apetl added Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting labels Aug 3, 2023
@zadjii-msft
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Ooh a D2D1 crash, fascinating. We might need an actual crash dump to look into this - that Report ID didn't show up on the backend.

/feedback

or alternatively: https://github.com/microsoft/terminal/wiki/Toubleshooting-Tips#capturing-and-sending-dumps

@microsoft-github-policy-service
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Hi there!

Can you please send us feedback with the Feedback Hub with this issue? Make sure to click the "Start recording" button, then reproduce the issue before submitting the feedback. Once it's submitted, paste the link here so we can more easily find your crash information on the back end?

Thanks!

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@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Aug 3, 2023
@zadjii-msft zadjii-msft added Area-Rendering Text rendering, emoji, complex glyph & font-fallback issues Severity-Crash Crashes are real bad news. Product-Terminal The new Windows Terminal. labels Aug 3, 2023
@lhecker
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lhecker commented Aug 3, 2023

Do you use mactype? If so, please upgrade to 2023.5.31. It contains my bugfix: snowie2000/mactype#938

@apetl
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apetl commented Aug 3, 2023

Do you use mactype? If so, please upgrade to 2023.5.31. It contains my bugfix: snowie2000/mactype#938

Yeah I do updated it works fine now thanks.

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Attention The core contributors need to come back around and look at this ASAP. and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Aug 3, 2023
@apetl apetl closed this as completed Aug 3, 2023
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Labels
Area-Rendering Text rendering, emoji, complex glyph & font-fallback issues Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting Product-Terminal The new Windows Terminal. Severity-Crash Crashes are real bad news.
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