Create new window keyboard shortcut Ctrl+Shift+N does not work in Windows 10 on latest VS Code Insiders build

[jaanli]

Does this issue occur when all extensions are disabled?: Yes

Version: 1.57.0-insider (system setup)
Commit: 53b58c8
Date: 2021-05-19T13:57:29.889Z
Electron: 12.0.7
Chrome: 89.0.4389.128
Node.js: 14.16.0
V8: 8.9.255.25-electron.0
OS: Windows_NT x64 10.0.19042

Steps to Reproduce:

1. Install latest VS Code Insiders from https://community.chocolatey.org/packages/vscode-insiders
2. Open VS Code
3. Try to create a new window with the keyboard shortcut Ctrl+Shift+N
4. The window does not open

[bpasero]

I cannot reproduce.

Can you try to run code --disable-extensions --user-data-dir <directory> where <directory> is an empty folder? This will ensure Code is starting with a fresh data directory, e.g. no specific settings and without any extensions running.

[jaanli]

Thanks @bpasero ! I wonder what is quickest to debug if you cannot reproduce.

I just tried running code --disable-extensions --user-data-dir tmp where tmp is empty, and am still seeing the same behavior:

Maybe there is a way to check the logs of keypress events in windows?

[bpasero]

When you open the keybindings editor and search for any key assigned to Ctrl+Shift+N?

[jaanli]

Thanks! Yes it looks like it's mapped correctly:

[bpasero]

And File > New Window works?

[jaanli]

Yes, that's what I've been using :) but I am working on VS Code accessibility features (e.g. voice navigation) that require keyboard shortcuts, so it would be very helpful to figure out where I'm going wrong here

[bpasero]

Does this reproduce when you first close all editors and then hit Ctrl+Shift+N, and if so, is there anything printed to the devtools console:

Please see if you can find any logged output that could help us find the source of the issue:

• run code --verbose from the command line and attach the output
• in Code select Help | Toggle Developer Tools and select the Console
• attach any output you see in the Console you can find

Thanks!

[jaanli]

Hmm, seems like this was a Windows bug.

Fixed!

I realized that Ctrl+Shift+N was not working in Chrome either (for New Incognito Window).

I remapped Ctrl(left) + shift(right) + N to Ctrl(right) + Shift(left) + N using the PowerToys keyboard manager https://docs.microsoft.com/en-us/windows/powertoys/keyboard-manager

Then I restarted.

This seems to have fixed it - Ctrl+Shift+N works in VS Code and Chrome.

It could be a weird side effect from using Bootcamp as well. Ctrl+Shift+N works even when I disable PowerToys or the keyboard manager.

Thanks so much for sticking with this!!!

Will update if anything comes up again - hope this helps anyone else on Bootcamp / Windows who finds Ctrl+Shift+N or the New Incognito Window or New Window keybindings / keyboard shortcuts aren't working :)