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EACCES permission error when trying to install extension (Mac OS High Sierra) #43993

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MartinP7r opened this issue Feb 19, 2018 · 30 comments
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bug Issue identified by VS Code Team member as probable bug extensions Issues concerning extensions info-needed Issue requires more information from poster

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@MartinP7r
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MartinP7r commented Feb 19, 2018

Error message:
EACCES: permission denied, open '/var/folders/xq/8yrkk6xn1p9btfkhp6jdgckdpx3v2_/T/a56e830b-0d87-4be8-9357-6b481661b2f8' with variable last folder name in path, but always in subfolder T (which apparently is the $TMPDIR on mac as I just found out)

logged in user has permissions on the folder in question:

a56e830b-0d87-4be8-9357-6b481661b2f8_info_and_extension__vetur_ _screenshot-log

  • VSCode Version: 1.20.1
  • OS Version: Mac OS High Sierra

Steps to Reproduce:
not sure how to reproduce

Does this issue occur when all extensions are disabled?: Yes

@MartinP7r
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update: this seems to be only the case with the extension 'Vetur'
I'll post in its repository and leave a solution here as soon as I get one.

@octref octref added the extensions Issues concerning extensions label Feb 20, 2018
@octref
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octref commented Feb 20, 2018

@joaomoreno I found #41797 but the OP explicitly mentioned he has write access to temp dir.

@joaomoreno
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joaomoreno commented Feb 20, 2018

@cyrus86 What does ls -ld $TMPDIR return?

@joaomoreno joaomoreno added the info-needed Issue requires more information from poster label Feb 20, 2018
@MartinP7r
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It returns:

drwx------@ 22 USERNAME  DOMAINNAME\Domain Users  704 Feb 21 08:31 /var/folders/xq/8yrkk6xn1p9btfkhp6jdgckdpx3v2_/T/

USERNAME is the current logged in user, who also owns vscode when checked in the activity monitor.
I deleted the contents of $TMPDIR several times already. Didn't change the outcome.
also posted to vetur repo: vuejs/vetur#699

@joaomoreno
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How about ls -ld /var/folders/xq/8yrkk6xn1p9btfkhp6jdgckdpx3v2_/T/a56e830b-0d87-4be8-9357-6b481661b2f8?

@MartinP7r
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Ooooh
-rw-r--r-- 1 USERNAME DOMAINNAME\Domain Users 24036189 Feb 22 10:04 //var/folders/xq/8yrkk6xn1p9btfkhp6jdgckdpx3v2_/T/69166665-12fc-4bb6-bef6-938c186e08a3
It seems that neither owner nor group have execute permission on it. That can't be normal, right?
So the temporary file is created without those permissions for Vetur only? Otherwise I wouldn't be able to install any other extensions, correct?

@joaomoreno
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I don't know who creates that folder. But since this seems to happen always with the vetur extension (#41797), I'd say it's either them or vetur itself. Please check with them to understand who creates that GUID folder.

@octref
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octref commented Feb 22, 2018

@octref octref reopened this Feb 22, 2018
@octref octref assigned sandy081 and unassigned joaomoreno Feb 22, 2018
@sandy081 sandy081 assigned joaomoreno and sandy081 and unassigned sandy081 Feb 22, 2018
@joaomoreno
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I just realised that that path isn't a folder. The permissions -rw-r--r-- look OK to me.

@cyrus86 Can you install any other extension? Does the issue reproduce all the time with the Vetur extension?

@MartinP7r
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I reproduces every time with the Vetur extension.
Other extensions I can install without problems, tried a couple since I realized the problem with Vetur.

@joaomoreno
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@sandy081 Any ideas?

@sandy081
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@cyrus86 Can you please set log level to trace using command Set Log Level and open shared process logs using command Show Logs.. and show us the log?

@MartinP7r
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Hi @sandy081 , thank you for helping me out.
There's only main, shared, window and extension host under Show Logs..
Shared did show the following output when trying to install vetur:

[2018-02-27 08:06:20.786] [sharedprocess] [trace] Started scanning system extensions
[2018-02-27 08:06:20.786] [sharedprocess] [trace] Started scanning user extensions
[2018-02-27 08:06:20.786] [sharedprocess] [trace] Started scanning system extensions
[2018-02-27 08:06:20.786] [sharedprocess] [trace] Started scanning user extensions
[2018-02-27 08:06:20.786] [sharedprocess] [trace] Started scanning user extensions
[2018-02-27 08:06:20.862] [sharedprocess] [info] Scanned user extensions: 29
[2018-02-27 08:06:20.864] [sharedprocess] [info] Scanned user extensions: 29
[2018-02-27 08:06:20.870] [sharedprocess] [info] Scanned user extensions: 29
[2018-02-27 08:06:20.934] [sharedprocess] [info] Scanned system extensions: 65
[2018-02-27 08:06:20.939] [sharedprocess] [info] Scanned system extensions: 65
[2018-02-27 08:06:28.070] [sharedprocess] [info] Installing extension: vetur
[2018-02-27 08:06:28.071] [sharedprocess] [trace] Started downloading extension: vetur
[2018-02-27 08:06:30.315] [sharedprocess] [info] Downloaded extension: vetur
[2018-02-27 08:06:50.322] [sharedprocess] [trace] Started scanning system extensions
[2018-02-27 08:06:50.323] [sharedprocess] [trace] Started scanning user extensions
[2018-02-27 08:06:50.409] [sharedprocess] [info] Scanned user extensions: 29
[2018-02-27 08:06:50.426] [sharedprocess] [info] Scanned system extensions: 65
[2018-02-27 08:06:50.427] [sharedprocess] [error] Failed to install extension: octref.vetur EACCES: permission denied, open '/var/folders/xq/8yrkk6xn1p9btfkhp6jdgckdpx3v2_/T/38efa758-c842-4ac2-a9d8-0b91e3947ef7'
[2018-02-27 08:06:50.535] [sharedprocess] [trace] Started scanning system extensions
[2018-02-27 08:06:50.535] [sharedprocess] [trace] Started scanning user extensions
[2018-02-27 08:06:50.552] [sharedprocess] [trace] Started scanning system extensions
[2018-02-27 08:06:50.552] [sharedprocess] [trace] Started scanning user extensions
[2018-02-27 08:06:50.589] [sharedprocess] [info] Scanned user extensions: 29
[2018-02-27 08:06:50.625] [sharedprocess] [info] Scanned user extensions: 29
[2018-02-27 08:06:50.698] [sharedprocess] [info] Scanned system extensions: 65
[2018-02-27 08:06:50.709] [sharedprocess] [info] Scanned system extensions: 65

the other logs didn't really show any changes when installing vetur. let me know if you need them as well.

@sandy081 sandy081 added the bug Issue identified by VS Code Team member as probable bug label Feb 27, 2018
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Assigning to February milestone for investigation

@uroymyy
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uroymyy commented Mar 2, 2018

i've got the same problem when trying to install prettier-vscode

@octref
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octref commented Mar 2, 2018

@cyrus86 and @uroymyy

Are you both on High Sierra? Do you have FileVault on?

@sandy081
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sandy081 commented Mar 2, 2018

Logs do not have additional information.

Can you try downloading the extension directly from Market place ? Browse for the extension in market place and there will be a link to download extension under resource section on the right.

Also try to download it into the temp directory.

@uroymyy
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uroymyy commented Mar 2, 2018

yes on High Sierra, i've downloaded the vsix file and installed it from the command line "code --install-extension ./Downloads/esbenp.prettier-vscode-1.2.2.vsix" works fine now... thanks

@MartinP7r
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MartinP7r commented Mar 5, 2018

Yes, High Sierra and no FileVault.
Installing the extension from the market place was successful, as well.

edit: when downloading it into the temp folder it is being created without execution rights for the owner, though. so i guess it's a problem with my setup after all. though I am stumped why it works for other extensions

$ lsa octref.vetur-0.11.7.vsix                                                                                        
-rw-r--r--@ 1 USER  staff    23M Mar  5 16:39 octref.vetur-0.11.7.vsix

@sandy081
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sandy081 commented Mar 5, 2018

No clue why it is working for other extensions. Can you open that temp folder and try to install an extension from VS Code and see if a folder is created in the temp folder?

@MartinP7r
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I tried and observed installing phpcs extension just now. It creates a temporary file just like above,

-rw-r--r--  1 USER  DOMAIN\Domain Users   691K Mar  7 08:05 60f9a38a-2623-4605-a036-9e9e63f22059

and has no problem installing.

@sandy081
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sandy081 commented Mar 7, 2018

@joaomoreno No clue why it says no permission for downloading one and not for other. Not sure what can be done here

@octref
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octref commented Mar 7, 2018

-rw-r--r--@

@cyrus86 Can you run xattr -l on that file?

https://apple.stackexchange.com/a/104875/225998 might be the cause.

@MartinP7r
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xattr -l is not returning anything on neither the tmp file of a successful installation nor the failed vetur installation

[T] xattr -l b16f60b8-7191-4cbc-8dad-31629cf57006                                                                       
[T] lsa b16f60b8-7191-4cbc-8dad-31629cf57006                                                                            
-rw-r--r--  1 USER  DOMAIN\Domain Users    23M Mar  8 10:01 b16f60b8-7191-4cbc-8dad-31629cf57006
[T] xattr -l 8356eeca-3848-48a1-90c2-c6d405b9352d                                                                       
[T] xattr -l 77abc78f-208c-40ea-af70-69137c6997b6

@octref
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octref commented Mar 8, 2018

Run it for the files where you see -rw-r--r--@ (notice the at sign at the end). I think you mentioned when you are running ls -ld $TMPDIR and lsa octref.vetur-0.11.7.vsix it's showing the at sign at the end, right?

https://unix.stackexchange.com/questions/106642/what-does-the-at-symbol-mean-on-osx-ls

@MartinP7r
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this only applies to the manually downloaded file. all other files in the temp folder have no extra attributes, only folders.
the manually downloaded vsix files output for xattr -l when downloaded into temp folder:

[T] xattr -l octref.vetur-0.11.7.vsix                                                                                                   14:45:01
com.apple.metadata:_kMDItemUserTags:
00000000  62 70 6C 69 73 74 30 30 A0 08 00 00 00 00 00 00  |bplist00........|
00000010  01 01 00 00 00 00 00 00 00 01 00 00 00 00 00 00  |................|
00000020  00 00 00 00 00 00 00 00 00 09                    |..........|
0000002a
com.apple.metadata:kMDItemWhereFroms:
00000000  62 70 6C 69 73 74 30 30 A2 01 02 5F 10 6F 68 74  |bplist00..._.oht|
00000010  74 70 73 3A 2F 2F 6D 61 72 6B 65 74 70 6C 61 63  |tps://marketplac|
00000020  65 2E 76 69 73 75 61 6C 73 74 75 64 69 6F 2E 63  |e.visualstudio.c|
00000030  6F 6D 2F 5F 61 70 69 73 2F 70 75 62 6C 69 63 2F  |om/_apis/public/|
00000040  67 61 6C 6C 65 72 79 2F 70 75 62 6C 69 73 68 65  |gallery/publishe|
00000050  72 73 2F 6F 63 74 72 65 66 2F 76 73 65 78 74 65  |rs/octref/vsexte|
00000060  6E 73 69 6F 6E 73 2F 76 65 74 75 72 2F 30 2E 31  |nsions/vetur/0.1|
00000070  31 2E 37 2F 76 73 70 61 63 6B 61 67 65 50 08 0B  |1.7/vspackageP..|
00000080  7D 00 00 00 00 00 00 01 01 00 00 00 00 00 00 00  |}...............|
00000090  03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |................|
000000A0  7E                                               |~|
000000a1
com.apple.quarantine: 0081;5aa8b7f8;Chrome;73337190-C366-4269-B72A-67BBAD733DC7

mostly the same, but just for completeness, when downloaded into normal system downloads folder:

[Downloads] xattr -l octref.vetur-0.11.7.vsix
com.apple.metadata:_kMDItemUserTags:
00000000  62 70 6C 69 73 74 30 30 A0 08 00 00 00 00 00 00  |bplist00........|
00000010  01 01 00 00 00 00 00 00 00 01 00 00 00 00 00 00  |................|
00000020  00 00 00 00 00 00 00 00 00 09                    |..........|
0000002a
com.apple.metadata:kMDItemWhereFroms:
00000000  62 70 6C 69 73 74 30 30 A2 01 02 5F 10 6F 68 74  |bplist00..._.oht|
00000010  74 70 73 3A 2F 2F 6D 61 72 6B 65 74 70 6C 61 63  |tps://marketplac|
00000020  65 2E 76 69 73 75 61 6C 73 74 75 64 69 6F 2E 63  |e.visualstudio.c|
00000030  6F 6D 2F 5F 61 70 69 73 2F 70 75 62 6C 69 63 2F  |om/_apis/public/|
00000040  67 61 6C 6C 65 72 79 2F 70 75 62 6C 69 73 68 65  |gallery/publishe|
00000050  72 73 2F 6F 63 74 72 65 66 2F 76 73 65 78 74 65  |rs/octref/vsexte|
00000060  6E 73 69 6F 6E 73 2F 76 65 74 75 72 2F 30 2E 31  |nsions/vetur/0.1|
00000070  31 2E 37 2F 76 73 70 61 63 6B 61 67 65 50 08 0B  |1.7/vspackageP..|
00000080  7D 00 00 00 00 00 00 01 01 00 00 00 00 00 00 00  |}...............|
00000090  03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |................|
000000A0  7E                                               |~|
000000a1
com.apple.quarantine: 0081;5aa8b688;Chrome;58BBAB47-EAF0-4994-B0B2-E23B48D9B569

sample of some folders that have an @ in the temp folder:

[T] xattr -l com.apple.soagent                                                                                                 
com.apple.quarantine: 0086;00000000;soagent;
[T] xattr -l 0c06db6a-e545-4426-946c-c372e9345fbd                                                                                       14:41:20
# actual tempfolder
[T] xattr -l .                                                                                                                  
com.apple.rootless: folders
[T] xattr -l com.renfei.SnippetsLabLaunchd                                                                                              
com.apple.quarantine: 0086;00000000;com.renfei.SnippetsLabLaunchd;                                                                                                         
[T] xattr -l "VSCode Crashes"                                                                                                         
org.chromium.crashpad.database.initialized: 1

@joyfulelement
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Also encountered the same issue with VS Code (Version 1.21.1) but with a different extension React Food Truck on macOS Sierra version 10.12.6.

The installation via extension VS Code GUI didn't work, then tried download .vsix and install it manually would gives you an error like below:

image

By examining the temporary file reported by this error also shows that there are missing executable bits:
-rw-r--r-- 1 user 138145508 17977846 31 Mar 18:54 27c4fbc0-c377-4aa3-a901-06afd8ea81eb

Similarly, all other files created for this installation are also missing the executable bits:
image

Couldn't find an workaround for it at the moment, because even if the missing executable bits are manually added after the failed installation attempt, by triggering the installation of the same extension will create the new temporary file with a different file name and re-raising the same error.

Also, there isn't seem to be a way to clean up all these temporary files that were created from the extension installation from VS Code. An option such as clean temporary installation file would be nice for reclaiming the unused disk space.

@carrickjason
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Not sure if this will help anyone but I was able to fix this by uninstalling TrendMicro. As soon as I did, I was able to install prettier-vscode just fine.

@MartinP7r
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Not sure if this will help anyone but I was able to fix this by uninstalling TrendMicro. As soon as I did, I was able to install prettier-vscode just fine.

Incidentally we also have TrendMicro installed on our machines at work (where this occurred).
I will try with and without TrendMicro and report back as soon as I can. Then at least the initial issue for this thread can be considered closed... 😅

@MartinP7r
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I was able to install Vetur without problems when there is no TrendMicro installed on the machine in question. So I suppose it's a 3rd party security software related issue and has nothing to do with VSCode. Maybe it messes with the temporary directory permissions.

For anybody ending up here with a similar problem: Please try to deactivate/uninstall your security software temporarily to confirm it's not an issue unrelated to vscode.

I'm closing this issue, since the initial problem is solved and not related to vscode.

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