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User confusion about 'Extension Host not responsive' notification #60318

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egamma opened this issue Oct 9, 2018 · 7 comments
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User confusion about 'Extension Host not responsive' notification #60318

egamma opened this issue Oct 9, 2018 · 7 comments
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bug Issue identified by VS Code Team member as probable bug candidate Issue identified as probable candidate for fixing in the next release important Issue identified as high-priority verified Verification succeeded

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@egamma
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egamma commented Oct 9, 2018

We have received many crippled issues like #60297 #60293 #60292.

This is triggered by https://code.visualstudio.com/updates/v1_28#_extension-host-unresponsive.

Here is how users create these issues:

  • user sees the Extension Host not responding notification
  • user clicks the Show Running extensions from the notification
  • user clicks the Report Issue button (we show many of them) for one or more of these extensions
  • the action copies some timing information to the clipboard, often users forget to paste the clipboard contents when creating the issue.
@egamma egamma added the candidate Issue identified as probable candidate for fixing in the next release label Oct 9, 2018
@egamma
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egamma commented Oct 9, 2018

The notification was a great way to become aware that some extensions keep the extension host busy. However, as is, the notification is not helpful for the general user and it motivates the creation of unhelpful issues. We need to remove the notification until we have a better flow.

@madcampos
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madcampos commented Oct 10, 2018

As I'm not debugging the extensions and when dealing with large files (~10k lines) this message keeps popping up and is really annoying as the extensions are taking some time to process the file, this looks normal as the file is very large.

It would be useful to have an option to toggle profiling and/or this extension host message.

@egamma egamma changed the title User confusion about Extension Host not responsive User confusion about 'Extension Host not responsive' notification Oct 10, 2018
@alexdima alexdima added the important Issue identified as high-priority label Oct 10, 2018
@egamma
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egamma commented Oct 10, 2018

@madcampos the plan is that we can toggle profiling when an extension is not responsive for a period of time.

@levrik
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levrik commented Oct 12, 2018

@alexandrudima Is there a new ticket already?

@ipapoutsidis
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@egamma
Thank you for solving this issue by updating the VSC!

This was referenced Oct 15, 2018
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@joaomoreno joaomoreno mentioned this issue Oct 15, 2018
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