| title | TOCTitle | ms:assetid | ms:mtpsurl | ms:contentKeyID | author | ms.date | mtps_version | audience | ms.search.region |
|---|---|---|---|---|---|---|---|---|---|
Set up codes for order holds |
Set up codes for order holds |
02ae0c91-c447-4f1c-8cd8-3e8afd5b6359 |
62200030 |
tonyafehr |
05/01/2014 |
v=AX.60 |
Application User |
Global |
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Applies To: Microsoft Dynamics AX 2012 R3
During the sales process, there are times when a sales order must be placed on hold. When a sales order is placed on hold, an order hold code is assigned to the sales order to indicate the reason for the hold. For example, a sales order might be placed on hold because of issues with a customer payment, fraud, or to wait for review by a manager. This topic explains how to set up order hold codes.
To set up codes for order holds, follow these steps:
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Click Sales and marketing > Setup > Sales orders > Order hold codes.
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In the Order hold codes form, click New, and in the Hold code field, enter the name of the code.
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In the Description field, enter a description or explanation of the code.
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On the General FastTab, in the Role field, select the security role that can use the hold code.
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If this hold code should be automatically placed on all new sales order holds, select the Default for sales order check box.
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In the Hold code color field, select the color that will be applied to the hold code.
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If the inventory reservations on a sales order should be removed when the hold code is applied, select the Remove inventory reservations check box.