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Does not display on Android tablet #51

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fugazzy opened this issue Nov 18, 2023 · 13 comments
Closed

Does not display on Android tablet #51

fugazzy opened this issue Nov 18, 2023 · 13 comments
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@fugazzy
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fugazzy commented Nov 18, 2023

Hello I do experience a strange issue:
On my wall android 11 poe wall tablet (Allnet) the card is not shown: „custom element doesn’t exist“.
(FK Browser and HomeAssistant App)
On all other systems, Mac, iPhone, iPad the same view is rendered fine: Safari, Chrome, HA App.
Any ideas on this?

@fugazzy fugazzy added the bug Something isn't working label Nov 18, 2023
@mlamberts78
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Did you already try to clear the cache on your android device for the home assistant app?

@fugazzy
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fugazzy commented Nov 19, 2023

Yes I even tried reinstalling fully kiosk browser and homeassistant app - it helps nothing.
Now I tried chrome and here it works fine, but its not what I need.
I have no idea why only this card does not work on just this device.

@fugazzy
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fugazzy commented Nov 25, 2023

Maybe this could be the cause of the problem ?
42:58.187 -- [ERROR] Uncaught SyntaxError: Unexpected token '=' -- on line 615 of http://192.168.xxx.xxx:8123/hacsfiles/weather-chart-card/weather-chart-card.js?hacstag=[665501829221](tel:665501829221)

@fugazzy
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fugazzy commented Nov 29, 2023

Any news on this issue?

@emopm1
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emopm1 commented Feb 5, 2024

I'm having a similar issue. This card works fine if I use the Home Assistant app and if I browse Home Assistant using chrome or safari browsers, but it shows the "custom element doesn’t exist" only when I browse Home Assistant from my Samsung Family Hub fridge browser.

Any update with this issue?

@user86000
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user86000 commented Feb 6, 2024

sometime card is available and works and sometimes not

reinstal does not solve the issue
HA 2024.1

@mlamberts78
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I'm able to reproduce this issue on my Samsung Family Hub fridge browser, but till now I didn't find a solution.
It is not only related to my card, it is an issue with a lot of custom cards installed via HACS, that is what I see on https://community.home-assistant.io/ and also on my Samsung Family Hub fridge browser I have multiple cards showing the same error. (e.g. LG Remote and Sonos card).

@Arturasm
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Arturasm commented Feb 9, 2024

Same error in Safari on iPhone, Edge on Iphone. All good on the Edge on PC. Very strange.

@mlamberts78 mlamberts78 mentioned this issue Feb 9, 2024
@mlamberts78
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Please test version 2.2.7, the issue should be resolved in that version.

@user86000
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i have found the problem
card conflicts with sunsynk powerflowcard and maybe with other powerflowcards
only last installed card works

if i delete sunsynk card the weather flowcard works otherwise card not found
if i install weather after sunsynk the formerly working sunsynk isn't found

creepy

@emopm1
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emopm1 commented Feb 9, 2024

I did the upgrade to version 2.2.7 an it fixed the issue on my Samsung Family Hub fridge browser. It is working now. Thanks for the fix.

@Arturasm
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i have found the problem card conflicts with sunsynk powerflowcard and maybe with other powerflowcards only last installed card works

if i delete sunsynk card the weather flowcard works otherwise card not found if i install weather after sunsynk the formerly working sunsynk isn't found

creepy

Confirm - sunsyk is the trouble maker if used together. 2.2.7 doesn’t solved.

@mlamberts78
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mlamberts78 commented Feb 10, 2024

i have found the problem card conflicts with sunsynk powerflowcard and maybe with other powerflowcards only last installed card works
if i delete sunsynk card the weather flowcard works otherwise card not found if i install weather after sunsynk the formerly working sunsynk isn't found
creepy

Confirm - sunsyk is the trouble maker if used together. 2.2.7 doesn’t solved.

Actually it seems there where two problems in this report, 2.2.7 did solve issues on older devices.
Good catch the conflict with sunsyk, that seems to be a HACS problem? There is not much I can do here.

I will close this issue, #79 is still open to track the conflict problem.

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