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[Bug]: Cant add top site due "Top site limit reached" #23812

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santo998 opened this issue Feb 17, 2022 · 4 comments
Closed

[Bug]: Cant add top site due "Top site limit reached" #23812

santo998 opened this issue Feb 17, 2022 · 4 comments
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🐞 bug Crashes, Something isn't working, .. Feature:Shortcuts Top Sites/Topsites on the Firefox home page needs:triage Issue needs triage qa-triaged Issues triaged by qa S2 Major Functionality/product severely impaired and a satisfactory workaround doesn't exist

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@santo998
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santo998 commented Feb 17, 2022

Steps to reproduce

  1. Browse to some website
  2. Three dots menu
  3. Add to top sites

Expected behaviour

The site is added to the top sites

Actual behaviour

I get the following error:
"Top site limit reached
To add a new top site, remove one.
Touch and hold the site and select remove."

Device name

Samsung J7 Prime

Android version

Android 8.1

Firefox release type

Firefox Nightly

Firefox version

99.0a1

Device logs

No response

Additional information

I had 7 top sites, and got the error.
Then i deleted one and tried again to add another one, with no success.
Finally, i reinstalled the app and tried again without any top site defined, and got the same error.

In the top sites section (shortcuts section of the homepage) i only see recent visited sites (16 of them) and if i delete one, then other old site replace the last one of the list.
I think one possible cause would be that Firefox is counting "shortcuts" to recent visited sites as top sites.
But like i said, right now i have 0 top sites (0 pinned sites in my homepage).

┆Issue is synchronized with this Jira Task

@santo998 santo998 added needs:triage Issue needs triage 🐞 bug Crashes, Something isn't working, .. labels Feb 17, 2022
@bonyjose
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bonyjose commented Feb 18, 2022

markup_46290

Screenshot_20220218-214411_Firefox Nightly
Reproduced same issue in Android 12 device, in Firefox 99.0a1. I only have one top site pinned in Firefox nightly, when I click on adding a new top site, unable to do so and is shownn with error message " top site limit is reached".

@plwt
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plwt commented Feb 18, 2022

I am seeing the same - Nightly 99.0a1 on Android 11 and have a user seeing the same in SUMO in 98.0a1 on Android 11.

@EekaDroid
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Same issue, 99.0a1, LOS 18.1 (Android 11). Top sites is just unusable

@LaurentiuApahideanSV
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LaurentiuApahideanSV commented Feb 21, 2022

I can confirm the issue is reproducible on Firefox Nightly 2022-02-21. The issue has also been reported here: #23408. I will mark this issue as closed as it will be handled there.

Devices used:

  • Google Pixel 6 (Android 12)
  • Realme GT Master Edition (Android 11)

@LaurentiuApahideanSV LaurentiuApahideanSV added S2 Major Functionality/product severely impaired and a satisfactory workaround doesn't exist Feature:Shortcuts Top Sites/Topsites on the Firefox home page labels Feb 21, 2022
@sflorean sflorean added the qa-triaged Issues triaged by qa label Mar 8, 2022
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Labels
🐞 bug Crashes, Something isn't working, .. Feature:Shortcuts Top Sites/Topsites on the Firefox home page needs:triage Issue needs triage qa-triaged Issues triaged by qa S2 Major Functionality/product severely impaired and a satisfactory workaround doesn't exist
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