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[Intermittent] A small number of new profiles wrongly turn off Activity Stream in Beta #3613

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SoftVision-CiprianMuresan opened this issue Sep 27, 2017 · 5 comments

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@SoftVision-CiprianMuresan
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https://bugzilla.mozilla.org/show_bug.cgi?id=1403573

[Notes]:

  • The issue is very intermittent, but I can manage to reproduce it at least on one profile out of ~15.
  • Activity Stream appears to be turned off in about:config after you reproduce the issue.

[Affected versions]:

  • Firefox 56.0b3 Build ID 20170925150345

[Affected Platforms]:

  • All Windows
  • All Mac
  • All Linux

[Steps to reproduce]:

  1. Create a new Firefox profile and open the browser.
  2. Open a New Tab.
  3. Click the Search arrow button.
  4. Open a few more tabs (~6) and observe the behavior.

[Expected results]:

  • Activity Stream is displayed on all opened new tabs.

[Actual results]:

  • The last tab opened has the old New Tab page.

[Additional notes]:

  • No errors appear in the Browser Console.
  • I haven't managed to reproduce the issue on Nightly.
  • Attached a screen recording of the issue:
    activity stream disabling itself
@jaredlockhart
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Can you please change this pref:

extensions.shield-recipe-client.logging.level

to this value:

0

And then recreate these steps, open up the browser console: cmd + shift + j

and copy paste all the output into a gist.

@jaredlockhart
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Also when you reproduced this in 57b3 did you reuse the same profile from 56 or create a new one?

@SoftVision-CiprianMuresan
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Also when you reproduced this in 57b3 did you reuse the same profile from 56 or create a new one?

No, all of the profiles I used were newly created profiles.
I'll try the same scenario with that pref set tomorrow though.

@jaredlockhart
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Ah, found it. There is an active Shield experiment which will disable Activity Stream for some users. We are disabling it now and this behaviour should correct itself.

@Mardak
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Mardak commented Sep 28, 2017

@jaredkerim did that shield study get disabled? In some bug or somewhere to link to and track?

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4 participants