A user can get stuck on the “available phone number masks” screen of the purchase flow

[AOiegas]

Build:

• Stage;

Affected Platforms:

• Windows 10;

Browsers tested on:

• Firefox, Release version;

Prerequisites:

• Be signed in into a Premium Firefox Relay account;
• Be on the “available phone number masks” screen;

Steps to reproduce:

1. Type a location or area code in the search field displayed;
2. Press Enter and observe the results;
3. Click on the “Show me other options” link and observe the results;
4. Click on the “Send code” button and observe the results;

Expected result:

• The user should be able to choose from the suggested phone number masks;

Actual result:

• Typing a location or area code does not offer suggestions;
• Pressing enter does not return any suggestions for the phone number mask;
• Clicking on the “Show me other options” link does not return any suggestions either;
• Clicking on the “Send code” button doesn’t do anything;

Notes:

• As indicated by Luke, this might be a problem with restrictive suggestions based on the real phone number introduced;
• There were no suggestions listed from the beginning;
• Clicking on the “Show me other options” link or pressing enter with a location entered also returned a 400 “This field may not be blank” error.
• See attached media: