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Copy improvement for "Needs more information" #1059

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kelimuttu opened this issue Jun 27, 2022 · 1 comment
Closed

Copy improvement for "Needs more information" #1059

kelimuttu opened this issue Jun 27, 2022 · 1 comment
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@kelimuttu
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Describe the bug
"Needs more information" checklist under the reply field needs better copy to make it clearer.

To Reproduce
Steps to reproduce the behavior:

  1. Go to any forum thread. For example: https://support.mozilla.org/en-US/questions/1381015
  2. Go to the reply field
  3. See the "Needs more information" checklist

Expected behavior
Contributor understands what the checklist is for.

Actual behavior
"Needs more information" doesn't specify enough what information we need, or from who do we need the information in the first place.

Proposed change
Modify the copy into "Needs more information from the user" to make it clearer that we need the more information from the user to be able to help resolve the issue.

Screenshots
gambar

Additional context

@kelimuttu kelimuttu added the bug Something isn't working label Jun 27, 2022
@akatsoulas akatsoulas removed the bug Something isn't working label Jun 27, 2022
@akatsoulas akatsoulas self-assigned this Jun 27, 2022
@akatsoulas akatsoulas added this to Triage in SUMO Engineering Board via automation Jun 27, 2022
@akatsoulas akatsoulas moved this from Triage to Merged in SUMO Engineering Board Jun 27, 2022
@akatsoulas akatsoulas moved this from Merged to QA in SUMO Engineering Board Jun 27, 2022
@mirunacurtean
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This has been applied successfuly and no display issues were noticed on larger vs smaller layouts.
It will need to be localised.
image

@mirunacurtean mirunacurtean moved this from QA to Ready for release in SUMO Engineering Board Jun 28, 2022
SUMO Engineering Board automation moved this from Ready for release to Done Jul 6, 2022
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3 participants