Limitations/Options for non-SP Sites

[mrman5917]

When customizing this plugin with our environment, I placed our helpdesk site as one of the tabs. When viewing on mobile, the portal loads, but the desktop client just shows a blank tab. Is there additional considerations that are necessary for a non-sharepoint URL to be usable in both clients? Adding the same website in an existing team as a website functions properly.

[BobGerman]

Chances are your portal requires additional valid domains in order to load. Try running a network trace in the browser, is your solution referencing any domains not included in validDomains?

[mrman5917]

The interesting thing is that teams on a mobile device doesn’t have the same blank page issue. I’ll run a trace though and make sure I got them all, but I thought it was strange that there was different result between desktop and mobile.

[karuanag]

Hi @mrman5917 hoping you were able to resolve this issue. Please reopen if needed. It is expected behavior that mobile/desktop are different FWIW.