Plex crashed and no more updates :(

[vincegre]

Hi

This morning I have a strange problem. I found my PMS stopped on my FreeNAS. I try to restart it from freeNAS web gui but it doesn't. I restarted FreeNAS but still the same.
I ran by hand the script that goes well but still doesn't update with new release of this night !
I made -f to force update with current version and I got that: (replaced login/pass for confidentiality)

[root@FREENAS ~]# jexec plexmediaserver_1 ./PMS_Updater.sh -u YYYYYY -p XXXXXXXX -a -f                                
Done.                                                                                                                               
Done                                                                                                                                
Done.                                                                                                                               
Done.                                                                                                                               
Done.                                                                                                                               
Done.                                                                                                                               
Starting plexmediaserver.                                                                                                           
Done.                                                                                                                               
[root@FREENAS ~]

But Plex is still not running :(

Any ideas what I can check to find the issue ?

Thanks

[derblub]

Check your logs. Just had exactly the same issues and resolved it by changing the owner and group of /plexdata/

The error in my log was:

 ERROR - FATAL ERROR: Codecs: Initialize: 'boost::filesystem::create_directories: Permission denied: "/var/db/plexdata/Plex/Codecs"'

[jasongi]

Check your logs. Just had exactly the same issues and resolved it by changing the owner and group of /plexdata/

+1 for this, I solved the problem with the following command
chown -R plex:plex /var/db/plexdata/

[vincegre]

Yep found that also with log, changed rights on directory and back to work now :)