"Error: clangarm64: key "5F944B027F7FE2091985AA2EFA11531AA0AA7F57" is unknown" when using pacman command

[Pldm24]

Description / Steps to reproduce the issue

Whenever i want to use pacman command (I need pacman -S --needed base-devel mingw-w64-ucrt-x86_64-toolchain), it says "error: clangarm64: key "5F944B027F7FE2091985AA2EFA11531AA0AA7F57" is unknown :: Import PGP key 5F944B027F7FE2091985AA2EFA11531AA0AA7F57? [Y/n]". If i choose yes, console freezes for a couple of minutes and outputs another error. If i choose no, nothing happens.

Expected behavior

Actual behavior

Verification

• I have verified that my MSYS2 is up-to-date before submitting the report (see https://www.msys2.org/docs/updating/)

Windows Version

MINGW64_NT-10.0-19045

Are you willing to submit a PR?

No response

[Biswa96]

Did you use the latest installer from official web page https://www.msys2.org/ ?

[Pldm24]

Did you use the latest installer from official web page https://www.msys2.org/ ?

Yes.

[Biswa96]

Try to run pacman-key --init; pacman-key --populate first.

[Pldm24]

Try to run pacman-key --init; pacman-key --populate first.

Problem is still there.

[vagor77]

Problem is still there.

Had exactly the same problem. Nothing helped. no real information on the problem. Exactly the same errors!

Solved like this:

1. Deleted all, reboot
2. disable antivirus: firewall, scanning, everything.
3. installed msys2 again
4. it works!

Let me know if it works for you and your antivirus :-)

[Biswa96]

2. disable antivirus: firewall, scanning, everything.

It is not recommended to disable antivirus or firewall completely which would make the system more vulnerable to viruses. Instead, it is suggested to disable real-time scanning in msys2 installation directory when required.

[Pldm24]

Problem is still there.

Had exactly the same problem. Nothing helped. no real information on the problem. Exactly the same errors!

Solved like this:

1. Deleted all, reboot
2. disable antivirus: firewall, scanning, everything.
3. installed msys2 again
4. it works!

Let me know if it works for you and your antivirus :-)

I disabled antivirus, reinstalled msys2 from scratch and it worked fine. I did it a while ago, so your answer is not actual anymore.

[vagor77]

Problem is still there.

Had exactly the same problem. Nothing helped. no real information on the problem. Exactly the same errors!
Solved like this:

1. Deleted all, reboot
2. disable antivirus: firewall, scanning, everything.
3. installed msys2 again
4. it works!

Let me know if it works for you and your antivirus :-)

I disabled antivirus, reinstalled msys2 from scratch and it worked fine. I did it a while ago, so your answer is not actual anymore.

Good you resolved, this. Could be good if would publish the solution.
Because a lot of people still have the same problem and there are no solution published anywhere.