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participantmetrics.go
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participantmetrics.go
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package platformclientv2
import (
"github.com/leekchan/timeutil"
"encoding/json"
"strconv"
"strings"
)
// Participantmetrics
type Participantmetrics struct {
// AgentDurationPercentage - Percentage of Agent duration in the conversation
AgentDurationPercentage *float64 `json:"agentDurationPercentage,omitempty"`
// CustomerDurationPercentage - Percentage of Customer duration in the conversation
CustomerDurationPercentage *float64 `json:"customerDurationPercentage,omitempty"`
// SilenceDurationPercentage - Percentage of Silence duration in the conversation
SilenceDurationPercentage *float64 `json:"silenceDurationPercentage,omitempty"`
// IvrDurationPercentage - Percentage of IVR duration in the conversation
IvrDurationPercentage *float64 `json:"ivrDurationPercentage,omitempty"`
// AcdDurationPercentage - Percentage of ACD duration in the conversation
AcdDurationPercentage *float64 `json:"acdDurationPercentage,omitempty"`
// OvertalkDurationPercentage - Percentage of Overtalk duration in the conversation
OvertalkDurationPercentage *float64 `json:"overtalkDurationPercentage,omitempty"`
// OtherDurationPercentage - Percentage of Other events duration in the conversation
OtherDurationPercentage *float64 `json:"otherDurationPercentage,omitempty"`
// OvertalkCount - Number of Overtalks in the conversation
OvertalkCount *int `json:"overtalkCount,omitempty"`
}
func (o *Participantmetrics) MarshalJSON() ([]byte, error) {
// Redundant initialization to avoid unused import errors for models with no Time values
_ = timeutil.Timedelta{}
type Alias Participantmetrics
return json.Marshal(&struct {
AgentDurationPercentage *float64 `json:"agentDurationPercentage,omitempty"`
CustomerDurationPercentage *float64 `json:"customerDurationPercentage,omitempty"`
SilenceDurationPercentage *float64 `json:"silenceDurationPercentage,omitempty"`
IvrDurationPercentage *float64 `json:"ivrDurationPercentage,omitempty"`
AcdDurationPercentage *float64 `json:"acdDurationPercentage,omitempty"`
OvertalkDurationPercentage *float64 `json:"overtalkDurationPercentage,omitempty"`
OtherDurationPercentage *float64 `json:"otherDurationPercentage,omitempty"`
OvertalkCount *int `json:"overtalkCount,omitempty"`
*Alias
}{
AgentDurationPercentage: o.AgentDurationPercentage,
CustomerDurationPercentage: o.CustomerDurationPercentage,
SilenceDurationPercentage: o.SilenceDurationPercentage,
IvrDurationPercentage: o.IvrDurationPercentage,
AcdDurationPercentage: o.AcdDurationPercentage,
OvertalkDurationPercentage: o.OvertalkDurationPercentage,
OtherDurationPercentage: o.OtherDurationPercentage,
OvertalkCount: o.OvertalkCount,
Alias: (*Alias)(o),
})
}
func (o *Participantmetrics) UnmarshalJSON(b []byte) error {
var ParticipantmetricsMap map[string]interface{}
err := json.Unmarshal(b, &ParticipantmetricsMap)
if err != nil {
return err
}
if AgentDurationPercentage, ok := ParticipantmetricsMap["agentDurationPercentage"].(float64); ok {
o.AgentDurationPercentage = &AgentDurationPercentage
}
if CustomerDurationPercentage, ok := ParticipantmetricsMap["customerDurationPercentage"].(float64); ok {
o.CustomerDurationPercentage = &CustomerDurationPercentage
}
if SilenceDurationPercentage, ok := ParticipantmetricsMap["silenceDurationPercentage"].(float64); ok {
o.SilenceDurationPercentage = &SilenceDurationPercentage
}
if IvrDurationPercentage, ok := ParticipantmetricsMap["ivrDurationPercentage"].(float64); ok {
o.IvrDurationPercentage = &IvrDurationPercentage
}
if AcdDurationPercentage, ok := ParticipantmetricsMap["acdDurationPercentage"].(float64); ok {
o.AcdDurationPercentage = &AcdDurationPercentage
}
if OvertalkDurationPercentage, ok := ParticipantmetricsMap["overtalkDurationPercentage"].(float64); ok {
o.OvertalkDurationPercentage = &OvertalkDurationPercentage
}
if OtherDurationPercentage, ok := ParticipantmetricsMap["otherDurationPercentage"].(float64); ok {
o.OtherDurationPercentage = &OtherDurationPercentage
}
if OvertalkCount, ok := ParticipantmetricsMap["overtalkCount"].(float64); ok {
OvertalkCountInt := int(OvertalkCount)
o.OvertalkCount = &OvertalkCountInt
}
return nil
}
// String returns a JSON representation of the model
func (o *Participantmetrics) String() string {
j, _ := json.Marshal(o)
str, _ := strconv.Unquote(strings.Replace(strconv.Quote(string(j)), `\\u`, `\u`, -1))
return str
}