Feature request: Custom Field for additional information

[alvarogois]

It could be usefull to have a hidden field in the ticket form with the HTTP referrer link, so that we get to know the URL that originated the ticket in Nanosupport.

Let's say I have an online courses site and I want the enrolled students to be able to open a ticket if they have issues. I would like a way to include the URL where the student originated, so that I can immediately know which course it is and forward the ticket to the exact department.

Thanks.

(Originally posted on WordPress.org plugin support forum)

[mayeenulislam]

User Matthew Wilson requested [by email] the same feature for multiple dependent dropdowns:

...how easy [integrating] custom fields into the ticket submit page?
Ideally I am also looking for drop downs which are picked from the previous drop down...

[mayeenulislam]

Though it's not the exact answer to the issue. But a discovery worth mentioning here:

How to Add Custom Fields in Submit Ticket - NanoSupport Wiki

We will definitely (inshALLAH) revise the code and add more action and filter hooks for letting you to add additional fields flawlessly.