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[Bug]: Faild Install last Version in CWP (Control Web Pannel) Centos 7 #15079

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Sinapars opened this issue May 19, 2023 · 4 comments
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area/packaging/third-party Bugs related to third-party packaging. bug

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@Sinapars
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Sinapars commented May 19, 2023

Bug description

Hi Team,
In the Control Web Panel (CWP) it is possible to install Netdata with one click
But unfortunately, the latest version of Netdata is not installed
I was able to check the log file and this information is there

Expected behavior

Install Last Version

Steps to reproduce

  1. Remove old Version on CWP
  2. install again Last Version in CWP

...

Installation method

other

System info

Linux localhost.localdomain 3.10.0-1160.90.1.el7.x86_64 #1 SMP Thu May 4 15:21:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
/etc/centos-release:CentOS Linux release 7.9.2009 (Core)
/etc/os-release:NAME="CentOS Linux"
/etc/os-release:VERSION="7 (Core)"
/etc/os-release:ID="centos"
/etc/os-release:ID_LIKE="rhel fedora"
/etc/os-release:VERSION_ID="7"
/etc/os-release:PRETTY_NAME="CentOS Linux 7 (Core)"
/etc/os-release:ANSI_COLOR="0;31"
/etc/os-release:CPE_NAME="cpe:/o:centos:centos:7"
/etc/os-release:
/etc/os-release:CENTOS_MANTISBT_PROJECT="CentOS-7"
/etc/os-release:CENTOS_MANTISBT_PROJECT_VERSION="7"
/etc/os-release:REDHAT_SUPPORT_PRODUCT="centos"
/etc/os-release:REDHAT_SUPPORT_PRODUCT_VERSION="7"
/etc/os-release:
/etc/redhat-release:CentOS Linux release 7.9.2009 (Core)
/etc/system-release:CentOS Linux release 7.9.2009 (Core)

Netdata build info

Version: netdata v1.34.0-124-nightly
Configure options:  '--prefix=/usr' '--sysconfdir=/etc' '--localstatedir=/var' '--libexecdir=/usr/libexec' '--libdir=/usr/lib' '--with-zlib' '--with-math' '--with-user=netdata' '--disable-cloud' '--with-bundled-protobuf' 'CFLAGS=-O2 -pipe' 'LDFLAGS='
Install type: custom
Features:
    dbengine:                   NO
    Native HTTPS:               YES
    Netdata Cloud:              NO (by user request)
    ACLK Next Generation:       NO
    ACLK-NG New Cloud Protocol: NO
    ACLK Legacy:                NO
    TLS Host Verification:      YES
    Machine Learning:           NO
    Stream Compression:         NO
Libraries:
    protobuf:                YES (bundled)
    jemalloc:                NO
    JSON-C:                  NO
    libcap:                  NO
    libcrypto:               YES
    libm:                    YES
    tcalloc:                 NO
    zlib:                    YES
Plugins:
    apps:                    YES
    cgroup Network Tracking: YES
    CUPS:                    NO
    EBPF:                    YES
    IPMI:                    NO
    NFACCT:                  NO
    perf:                    YES
    slabinfo:                YES
    Xen:                     NO
    Xen VBD Error Tracking:  NO
Exporters:
    AWS Kinesis:             NO
    GCP PubSub:              NO
    MongoDB:                 NO
    Prometheus Remote Write: NO

Additional info

Log File:

# Fri May 19 23:47:50 +0330 2023
CFLAGS="-O2 -pipe" LDFLAGS="" ./netdata-installer.sh--disable-cloud--dont-wait
[root /usr/local/src/netdata]# /usr/bin/curl -q -sSL --connect-timeout 10 --retry 3 --output /tmp/netdata-protobuf-yCLH2G/protobuf-cpp-3.19.4.tar.gz https://github.com/protocolbuffers/protobuf/releases/download/v3.19.4/protobuf-cpp-3.19.4.tar.gz  ... OK
[root /usr/local/src/netdata]# tar --no-same-owner -xf /tmp/netdata-protobuf-yCLH2G/protobuf-cpp-3.19.4.tar.gz -C /tmp/netdata-protobuf-yCLH2G  ... OK
[root /usr/local/src/netdata]# mkdir -p /usr/local/src/netdata/externaldeps/protobuf  ... OK
[root /usr/local/src/netdata]# cp -a /tmp/netdata-protobuf-yCLH2G/protobuf-3.19.4/src /usr/local/src/netdata/externaldeps/protobuf  ... OK
[root /usr/local/src/netdata]# /usr/bin/curl -q -sSL --connect-timeout 10 --retry 3 --output /tmp/netdata-libbpf-ZX7cGg/v0.0.9_netdata-1.tar.gz https://github.com/netdata/libbpf/archive/v0.0.9_netdata-1.tar.gz  ... OK
[root /usr/local/src/netdata]# tar --no-same-owner -xf /tmp/netdata-libbpf-ZX7cGg/v0.0.9_netdata-1.tar.gz -C /tmp/netdata-libbpf-ZX7cGg  ... OK
[root /usr/local/src/netdata]# mkdir -p /usr/local/src/netdata/externaldeps/libbpf  ... OK
[root /usr/local/src/netdata]# cp /tmp/netdata-libbpf-ZX7cGg/libbpf-0.0.9_netdata-1/usr/lib64/libbpf.a /usr/local/src/netdata/externaldeps/libbpf/libbpf.a  ... OK
[root /usr/local/src/netdata]# cp -r /tmp/netdata-libbpf-ZX7cGg/libbpf-0.0.9_netdata-1/usr/include /usr/local/src/netdata/externaldeps/libbpf  ... OK
[root /usr/local/src/netdata]# cp -r /tmp/netdata-libbpf-ZX7cGg/libbpf-0.0.9_netdata-1/include/uapi /usr/local/src/netdata/externaldeps/libbpf/include  ... OK
[root /usr/local/src/netdata]# /usr/bin/curl -q -sSL --connect-timeout 10 --retry 3 --output /tmp/netdata-ebpf-co-re-zHj15y/netdata-ebpf-co-re-glibc-v1.1.2.tar.xz https://github.com/netdata/ebpf-co-re/releases/download/v1.1.2/netdata-ebpf-co-re-glibc-v1.1.2.tar.xz  ... OK
[root /usr/local/src/netdata]# tar --no-same-owner -xf /tmp/netdata-ebpf-co-re-zHj15y/netdata-ebpf-co-re-glibc-v1.1.2.tar.xz -C /tmp/netdata-ebpf-co-re-zHj15y  ... OK
[root /usr/local/src/netdata]# git fetch -t  ... OK
[root /usr/local/src/netdata]# autoreconf -ivf  ... OK
[root /usr/local/src/netdata]# ./configure --prefix=/usr --sysconfdir=/etc --localstatedir=/var --libexecdir=/usr/libexec --libdir=/usr/lib --with-zlib --with-math --with-user=netdata --disable-cloud --with-bundled-protobuf CFLAGS=-O2 -pipe LDFLAGS=  ... OK
[root /usr/local/src/netdata]# make clean  ... FAILED with exit code 2
[root /usr/local/src/netdata]# make -j32  ... FAILED with exit code 2
@Sinapars Sinapars added bug needs triage Issues which need to be manually labelled labels May 19, 2023
@ilyam8
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ilyam8 commented May 23, 2023

Hi, @Sinapars.

it is possible to install Netdata with one click

Can you please tell us how you installed Netdata? What command/script did you use?

@Dim-P Dim-P added need feedback and removed needs triage Issues which need to be manually labelled labels May 23, 2023
@Sinapars
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Hi @ilyam8,
Thanks for response
Honestly, I don't know what happens in the background or what script is executed
Based on the photos below, I just choose to install Netdata, and the installation is done
image
image

I have used the same method for many years to update and install Netdata on CWP, but in the latest version, unfortunately, the installation is not done and I only have the errors in the log file that I sent.

BR

@ilyam8
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ilyam8 commented May 24, 2023

@Sinapars I think you need to contact CWP guys. I am not sure what is happening when you click on "Install netdata". cc @netdata/agent-sre

@ilyam8 ilyam8 added the area/packaging/third-party Bugs related to third-party packaging. label May 24, 2023
@tkatsoulas
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tkatsoulas commented May 24, 2023

Hello @Sinapars, please uninstall any Netdata deployment (the UI in CWP says how to do so) and follow our official instructions https://learn.netdata.cloud/docs/getting-started/install-netdata

Keep in mind though CentOS 7 is scheduled for EOL https://endoflife.date/centos. We honor EOL and we will stop publishing native packages for centOS 7 at the time.

Closing this issue today, as it is an CWP issue.

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