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[question]: my netdata cloud plan does not allow more than 5 active nodes.?earlier plans cancel and +8505USD/YEAR ! #17649

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huanghe9527 opened this issue May 13, 2024 · 2 comments
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@huanghe9527
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Bug description

i have more than200 nodes
US$3.54 per Node /mo
Total Cost: US$8,505.00/year

Are You Sure? I was part of the earlier plans, although I'm not sure if it's your tradition to modify agreements at will.

Expected behavior

Now that the bill is added, I need to take the time to strip and remove all netdata residues and replace them with a different platform. Please allow plenty of time, and I'll get out of here right away and won't say anything instead of carrying a cursed note on my back. :(

Steps to reproduce

...

Installation method

kickstart.sh

System info

unll

Netdata build info

unll

Additional info

unll

@huanghe9527 huanghe9527 added bug needs triage Issues which need to be manually labelled labels May 13, 2024
@ilyam8
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ilyam8 commented May 13, 2024

Hi, @huanghe9527. I am closing the issue since this is not a bug. @netdata/product please answer

@ilyam8 ilyam8 closed this as not planned Won't fix, can't repro, duplicate, stale May 13, 2024
@ilyam8 ilyam8 added question and removed bug needs triage Issues which need to be manually labelled labels May 13, 2024
@hugovalente-pm
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We understand that these recent changes are difficult to digest. The intention was to keep these plans going forever but our operational expenses went through the roof with big Businesses using Netdata to monitor huge infrastructure on these early, unlimited plans.

We wanted to introduce some kind of balance / fair usage policy when it comes to exploratoty / homelab use vs professional use by Businesses and hence the introduction of the unlimited Homelab plans (at a nominal price) and the limited Community plans.

Additionally, some of these changes are necessary towards a sustainable future for Netdata.

These changes were announced 60 days back and we gave a Business trial with a discounted offer for the Early Birds.

We would request you to continue your confidence in Netdata. We are here to create the best monitoring solution that is accessible to everyone.

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