Can't reclaim node into netdata cloud

[startryst]

when claim the node to cloud, get back below, and let me know how can I remove the node from cloud and add it back?

The cloud may have different credentials already registered for this agent ID and it cannot be reclaimed under different credentials for security reasons. If you are unable to connect use -id=$(uuidgen) to overwrite this agent ID with a fresh value if the original credentials cannot be restored.
Failed to claim node with the following error message:"already claimed"

[joelhans]

Hi @startryst!

Have you seen these instructions in our docs? https://learn.netdata.cloud/docs/agent/claim#remove-and-reclaim-a-node

If you already claimed the node, you have to delete the cloud.d directory, and then run the claiming script again, but add -id=$(uuidgen) to the end of it. For example:

sudo netdata-claim.sh -token=TOKEN -rooms=ROOM1,ROOM2 -url=https://app.netdata.cloud -id=$(uuidgen)

Let us know how that goes and we can try diagnosing other things if it doesn't work.

[startryst]

Hi @startryst!

Have you seen these instructions in our docs? https://learn.netdata.cloud/docs/agent/claim#remove-and-reclaim-a-node

If you already claimed the node, you have to delete the cloud.d directory, and then run the claiming script again, but add -id=$(uuidgen) to the end of it. For example:

sudo netdata-claim.sh -token=TOKEN -rooms=ROOM1,ROOM2 -url=https://app.netdata.cloud -id=$(uuidgen)

Let us know how that goes and we can try diagnosing other things if it doesn't work.

Thanks, solved exactly as you pointed out!

[spmsupun]

Delete the volume if you use docker.

[netdata-community-bot]

This issue has been mentioned on the Netdata Forums. There might be relevant details there:

https://community.netdata.cloud/t/updated-the-agent-cloud-ui-still-says-that-they-need-to-be-updated/2598/10

[netdata-community-bot]

This issue has been mentioned on the Netdata Forums. There might be relevant details there:

https://community.netdata.cloud/t/updated-the-agent-cloud-ui-still-says-that-they-need-to-be-updated/2598/14