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NethCTI: operators timers stop on hold #5687

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SebastianMB-IT opened this issue Jul 30, 2019 · 3 comments
Closed

NethCTI: operators timers stop on hold #5687

SebastianMB-IT opened this issue Jul 30, 2019 · 3 comments
Labels
bug A defect of the software nethcti Relative to NethCTI client or server verified All test cases were verified successfully
Milestone
NethVoice 14

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@SebastianMB-IT
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In the operators on hold button positioned in the call box click, the timer inside all operators cards stop.

Steps to reproduce

  • Start more than one call between agents
  • Chose an agent and click on hold button positioned in the call box
  • Note that all timers in the agents's cards in call stop

Expected behavior

Timers must continue working on hold button click.

Components

nethcti3
@SebastianMB-IT SebastianMB-IT added the bug A defect of the software label Jul 30, 2019
@SebastianMB-IT SebastianMB-IT added this to the NethVoice 14 milestone Jul 30, 2019
@SebastianMB-IT SebastianMB-IT changed the title NethCTI: operators timer stops on hold NethCTI: operators timers stop on hold Jul 30, 2019
@SebastianMB-IT SebastianMB-IT self-assigned this Aug 6, 2019
@SebastianMB-IT SebastianMB-IT added the testing Packages are available from testing repositories label Aug 6, 2019
@nethbot
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nethbot commented Aug 6, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.16.0-1.5.ga4ac890.ns7.noarch.rpm x86_64

@SebastianMB-IT
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Test

  • Start more than one call between users
  • Check that after hold button click all timers started in operators cards continue to count

@SebastianMB-IT SebastianMB-IT removed their assignment Aug 6, 2019
@andrea-marchionni andrea-marchionni added verified All test cases were verified successfully and removed testing Packages are available from testing repositories labels Sep 3, 2019
@nethbot
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nethbot commented Sep 4, 2019

in 7.6.1810/nethesis-updates:

  • nethcti3-3.16.1-1.ns7.noarch.rpm x86_64

@alepolidori alepolidori added the nethcti Relative to NethCTI client or server label Sep 4, 2019
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Labels
bug A defect of the software nethcti Relative to NethCTI client or server verified All test cases were verified successfully
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Milestone
NethVoice 14
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@alepolidori @andrea-marchionni @SebastianMB-IT @nethbot