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nJoy Keen 1500 support #2357

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andrey-ivanov opened this issue Mar 10, 2024 · 4 comments
Open

nJoy Keen 1500 support #2357

andrey-ivanov opened this issue Mar 10, 2024 · 4 comments
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DDL HCL impacts-release-2.7.4 Issues reported against NUT release 2.7.4 (maybe vanilla or with minor packaging tweaks) Qx protocol driver Driver based on Megatec Q<number> such as new nutdrv_qx, or obsoleted blazer and some others

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@andrey-ivanov
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andrey-ivanov commented Mar 10, 2024

Manufacturer: nJoy
Device: Keen 1500USB
Website: https://www.njoy.ro/UPS/keen-600 No separate site for USB version

I can confirm nJoy Keen 1500 is recognized by nutdrv_qx. I used Keen 600 ticket as reference.

/var/log/syslog

upsdrvctl[522234]: Network UPS Tools - UPS driver controller 2.7.4
upsd[486317]: Can't connect to UPS [njoykeen] (nutdrv_qx-njoykeen): No such file or directory
upsdrvctl[522236]: Using protocol: Q1 0.07
upsdrvctl[522236]: Can't autodetect number of battery packs [-1/13.20]
upsdrvctl[522236]: Battery runtime will not be calculated (runtimecal not set)
upsdrvctl[522235]: Network UPS Tools - UPS driver controller 2.7.4
upsd[486317]: Connected to UPS [njoykeen]: nutdrv_qx-njoykeen

upsc

battery.voltage: 13.60
device.type: ups
driver.name: nutdrv_qx
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 10
driver.parameter.port: /dev/ttyUSB0
driver.parameter.synchronous: no
driver.version: 2.7.4
driver.version.data: Q1 0.07
driver.version.internal: 0.28
input.frequency: 49.8
input.voltage: 217.0
input.voltage.fault: 0.0
output.voltage: 217.0
ups.beeper.status: enabled
ups.delay.shutdown: 30
ups.delay.start: 180
ups.load: 12
ups.status: OL
ups.temperature: 25.0
ups.type: offline / line interactive

Driver has an exactly same limitations as Keen 600:

  • No battery.voltage.high or battery.voltage.low reported
  • ups.temperature is always reported as 25.0

On-battery status reported as
ups.status: OB

Low-battery status reported as:
ups.status: OB LB
Did not observe LB alone.

I observed USB reconnection after every on-line to on-battery switching (and vise versa). It leads to "connection loss" event and requires nut-driver service restarting, Not sure if this issue is a device related or specific to my hardware.

@jimklimov
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Thanks for the report! Would you have a chance to check if modern NUT 2.8.1 release would see more data (and/or did not regress and see at least this much)?

@andrey-ivanov
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I'll back with a report about 2.8.1 in the next few months. Not ready for Ubuntu 24.04 challenge yet. :)

@jimklimov jimklimov added HCL DDL Qx protocol driver Driver based on Megatec Q<number> such as new nutdrv_qx, or obsoleted blazer and some others impacts-release-2.7.4 Issues reported against NUT release 2.7.4 (maybe vanilla or with minor packaging tweaks) labels Mar 14, 2024
@tyl0413
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tyl0413 commented Apr 17, 2024

There's no way to get the battery percentage of a nJoy Horus Plus 2000 currently right?

@andrey-ivanov
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Percentage values are not reported for Keen 1500. However, battery voltage is available. It can be used as threshold for automatic shutdown.

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Labels
DDL HCL impacts-release-2.7.4 Issues reported against NUT release 2.7.4 (maybe vanilla or with minor packaging tweaks) Qx protocol driver Driver based on Megatec Q<number> such as new nutdrv_qx, or obsoleted blazer and some others
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