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Newelic doesn't update StatusPage component #116

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priyadarshini-ibm opened this issue Dec 3, 2020 · 0 comments
Open

Newelic doesn't update StatusPage component #116

priyadarshini-ibm opened this issue Dec 3, 2020 · 0 comments
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@priyadarshini-ibm
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[NOTE]: # When a monitor fails, the StatusPage component gets updated immediately, but when the monitor recovers immediately (failed duration is 0 mins), it doesn't send the updated message to StatusPage and the component has to be updated manually.

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On 2nd Dec and 3rd Dec, 2020 I had a monitor failing and recovering immediately. This monitor is integrated to StatusPage.
Monitor
What I've observed is when the monitor fails, the StatusPage component gets updated immediately, but when the monitor recovers, it doesn't send the updated message to StatusPage and the component has to be updated manually. This usually happens when monitors fail and failure duration is 0 mins. Otherwise the integration works correctly.
My query is basically on this integration with StatusPage. Is this a known issue or is there a workaround for this?

@priyadarshini-ibm priyadarshini-ibm added the bug Something isn't working label Dec 3, 2020
@shahramk shahramk self-assigned this Mar 13, 2023
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