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Can't see any of my files and folders on Nextcloud App, nor can I upload from Android #13004
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I have three same behavior. After reinstall the App, the files still don't exist. |
To clarify: Are you saying this only occurs when using the QR code, but if you use a more traditional login flow it works fine? Also, can you provide the web server logs from the period when you open the client? I noticed you mentioned you're not sure if you're using a reverse proxy. Does that mean you aren't the admin and can't provide the Nextcloud config? |
I have a similar problem: |
I have reinstall the App and use the Google version. With the App token login. If I search any file from the server, I can get the file. Update: additional Tests
In all cases, I cannot see any files from the logged-in account Server v27.1.9.1 F-Droid App v20240510 error log
Server error log
|
Hi, I did some further testing with F-Droid DEV version 20240510. I have attached the logs from the main user and second user. |
Hello, I'm not an admin of my instance, so I'm afraid I cannot provide logs. I can add some info, though:
The issue happens if I use the QR as well as traditional login (my regular credentials). This happens with both Nexctloud app from F-Droid as well as Google's Play store. |
I can see that @strayedelectron , @mr-bolle and myself are using nextcloud 27.1.x and the same app version (3.29.0). I wonder if this could be the issue. I will ask my admin if they can upgrade Nextcloud server. @strayedelectron , did the upgrade fix your issue? EDIT: I have another server with NC Server 28.0.3 and I can use the same Android app, in the same phone normally. The only difference between the two instances seem to be NC server version. |
I can confirm that after upgrading NC Server to 28.0.3, the issue was addressed and I can use the same android app normally. |
I have now also done the update from the Nextcloud to v28.0.5, and after several hours troubleshooting. After the update I had no access to the data (also in the desktop browser) Now everything works fine, and I have now been accessing all data again. |
Steps to reproduce
I've tried with installing the app via PlayStore with identical results, and also with 3.28.2
Expected behaviour
Files and folders should appear, matching those on my NC server.
I should be able to upload files from Android
Actual behaviour
Files' section is empty: no files and folders are shown, despite they are in my NC server.
Upload icon is greyed out, and cannot be pressed to upload files.
When I search for a file that I know is on my NC server, it does show up.
When I search for an existing folder, it is shown, but not their content
Android version
12
Device brand and model
Xiaomi Redmi9
Stock or custom OS?
Stock
Nextcloud android app version
3.28.2
Nextcloud server version
27.1.7
Using a reverse proxy?
I don't know
Android logs
No response
Server error logs
No response
Additional information
No response
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