Sabre-DAV-Exception: expected filesize 10240000 got 7217152

[boldt]

Actual behaviour

My nextcloud app uploads images and screenshots without any issues. For example, the screenshots in this report where uploaded automatically. Unfortunately, it does not upload a video of size > 100MB. The log of my nextcloud server contains the following exception:

Sabre\\\\DAV\\\\Exception\\\\Bad Request","Message":"expected filesize 10240000 got 7217152

My notification bar shows "uploading" and after some time "SSL initialization fails":

The message "SSL initialization fails" seems to be wrong, since the upload for images works.

The app itself shows "uploading" and then "connection error":

It seems to be related to:

• Sabre\DAV\Exception\BadRequest: expected filesize 1024000 got 552960 #1450
• [app.files] expected filesize 10485760 got 10477568 server#15200
• Unable to upload files from Android (Error: Sabre\DAV\Exception\BadRequest: expected filesize XXX got 0)  server#14884
• Sabre\DAV\Exception\BadRequest: expected filesize 2584835 got 1114112 server#9471
• expected filesize "value" got "value" Error nextcloud-snap/nextcloud-snap#593

Expected behaviour

The file should be uploaded

Steps to reproduce

1. Start a nextcloud server
2. Connectthe nextcloud app
3. Upload a huge file

Environment data

• Android version: 7.1.1
• Device model: Sony Z5
• Stock or customized system: Stock
• Nextcloud app version: 3.6.0
• Nextcloud server version: 16.0.0 (docker, also happened with 15.x)

[tobiasKaminsky]

If 1M is advertised, but only a part of it gets transferred it seems to me to be either a client (crash during upload/ no connection) or a server (connection get closed) problem.

Can you create us a test account, test if the problem occurs also there and if so send the credentials to tobias at nextcloud dot com with a reference to this issue?

[hex-m]

It's understandable that this can happen. It happened to me and my guess is that the phone lost the network connection. But as the client (hopefully) recognizes this and fixes this the next time it syncs, I don't think this should be shown as an error in the user interface and as a "fatal" entry in the server log. Maybe only log/show that error when it happens multiple times in a row?

[boldt]

Actually, my phone tries and tries it again and it fails all the time.

@tobiasKaminsky I'll create an account.

[Powerbless]

i have the same problem! My Handy is an Huawei Mate 20pro and smaller video files uploads no problem but files over 100MB uploading trough the app bad. the nextcloud app retry retry and append on every retry a "(2)" at the end of the file. upload the same file over the laptop website on my nextcloud works fine!

[stale]

This request did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[Powerbless]

problem still exists

[kesselb]

Are you able to reproduce this with https://demo.nextcloud.com?

[Powerbless]

I tested with the Demo Server and yes, i have the Same Error Like the author from These Bug Report Here. I tested zu Upload a 660MB Video File and got Same error

[AndyScherzinger]

pinging @tobiasKaminsky ❗️ Your the expert when it comes to chunking 🥇

[tobiasKaminsky]

Hm. I tested it with my local server and 500Mb and it worked.

What is strange is that it should not show the uploaded file at all, if upload fails.
So you would not create (2), (3)…

[detly]

I have exactly this problem. Server is 16.0.3. Android client is 3.7.0. Home internet connection is a bit flaky, but most other services manage to work around it (Google Drive, Dropbox, etc). I have this problem with any file over about 40MB(!).

On the server I see the same expected/got error (here for a 350MB video file):

[webdav] Fatal: Sabre\DAV\Exception\BadRequest: expected filesize 10240000 got 4165632 at <<closure>>

 0. /home/ncuser/public_html/apps/dav/lib/Connector/Sabre/Directory.php line 156
    OCA\DAV\Connector\Sabre\File->put(null)
 1. /home/ncuser/public_html/apps/dav/lib/Upload/UploadFolder.php line 45
    OCA\DAV\Connector\Sabre\Directory->createFile("0000000112640000-0000000122879999", null)
 2. /home/ncuser/public_html/3rdparty/sabre/dav/lib/DAV/Server.php line 1096
    OCA\DAV\Upload\UploadFolder->createFile("0000000112640000-0000000122879999", null)
 3. /home/ncuser/public_html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 525
    Sabre\DAV\Server->createFile("uploads/jason/a ... 9", null, null)
 4. <<closure>>
    Sabre\DAV\CorePlugin->httpPut(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
 5. /home/ncuser/public_html/3rdparty/sabre/event/lib/EventEmitterTrait.php line 105
    undefinedundefinedcall_user_func_array([Sabre\DAV\CorePlugin {},"httpPut"], [Sabre\HTTP\Requ ... }])
 6. /home/ncuser/public_html/3rdparty/sabre/dav/lib/DAV/Server.php line 479
    Sabre\Event\EventEmitter->emit("method:PUT", [Sabre\HTTP\Requ ... }])
 7. /home/ncuser/public_html/3rdparty/sabre/dav/lib/DAV/Server.php line 254
    Sabre\DAV\Server->invokeMethod(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
 8. /home/ncuser/public_html/apps/dav/lib/Server.php line 316
    Sabre\DAV\Server->exec()
 9. /home/ncuser/public_html/apps/dav/appinfo/v2/remote.php line 35
    OCA\DAV\Server->exec()
10. /home/ncuser/public_html/remote.php line 163
    undefinedundefinedrequire_once("/home/ncuser/ ... p")

PUT /remote.php/dav/uploads/jason/a5e32b6f27c2ede8b48459c8f185a469/0000000112640000-0000000122879999
from 61.69.174.213 by jason at 2019-07-11T05:43:40+00:00

On the client I see "SSL Initialization Failed."

I do not see multiple copies of the uploaded file as @Powerbless sees, for me the file never appears on the server.

This happens with:

• Nextcloud app, auto upload from camera folder
• Nextcloud app, manual upload
• Upload via 3rd party DAV client eg. Solid Explorer (which reports "SSL communication error")

I'll note that on my work network, I almost never get the issue. My home internet is not as fast or reliable, but it's not terrible, and it would be nice if Nextcloud could handle that.

I would be happy to set up a test account on my server, just let me know if you think that would help.

[boldt]

I always forgot one important information (sorry): My nextcloud ran behing an Apache Reverse Proxy.
Now I switched to Traefik and the issue seems to be gone.

[kesselb]

Thanks for your feedback. See nextcloud/server#15095 for more information. mod_reqtimeout does not work well with SabreDav.

[Powerbless]

No my nextcloud is only behind a Router.

But i can told You another Thing: If i Upload the movie File trough the Homepage Interface, then the Upload finished without Problems!

[kesselb]

@Powerbless mind to open a new issue? It's easier to reproduce your issue with these information. You can reference this thread.

[stale]

This request did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[srntm]

hey, any update on this? I have exactly the same problem. :(

[Powerbless]

hey, any update on this? I have exactly the same problem. :(

Yes, i switched to nextcloud-vm (Google) and all works fine after a hand full of customizations. Is this a solution for You? And dont worry. You have normaly to pay for bigger vm with more that 500gb HDD but there is a workaround to Bypass the Limit

[srntm]

thanks for your reply! unfortunately that's not a good solution for me, I need the data in house.

The very strange thing is that sometimes uploads (even really big ones like ~5gb) works like a charm. But I do have a file (~1.9gb) where I get exactly the same error message in the apache logs when uploading. so strange. :(

[stale]

This request did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[bazio101]

I was facing the same problem:
"SSL Initialisation Failed" on client side.
Every time I was trying to upload a file (no matter what, image, pdf, video, etc), that needed more than ~25-30 seconds to upload, the connection was lost with the above message. If the file was small enough, in combination with my internet speed, everything was fine. Same problem with android app on android version 5 and 8, same with firefox and chrome on PC.
The solution was to disable mod_reqtimeout module in httpd.conf file according to instructions here: https://help.nextcloud.com/t/sabre-dav-exception-badrequest-expected-filesize-10485760-got-2554891/51338/25. One can try to just change the values.
I' m not sure if things went bad after upgraded from apache 2.4.38 to 2.4.39 as mentioned in this site, but I remember files uploading just fine some months ago. Just couldn't find a starting point, cause I also upgraded PHP (from 5.x to 7.1) and nextcloud server from 13.x to 16.x.
I'm struggling with this the last 4-5 months. It's working fine now.
Hope that someone finds this useful.

[stale]

This request did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[tobiasKaminsky]

Can other confirm the solution by @bazio101?

[detly]

@tobiasKaminsky I am still getting this problem but it's shared hosting, so no.

[stale]

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!