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The android app freezes when opening, after drawing the updating-circle thing. It then adds a large chunk of base64 encoded html data at the top of the file list.
The app remains unresponsive and after a bit I get a crash message and invited to report it here.
Steps to reproduce
Have a nextcloud instance (Ubuntu snap, so up to date)
Open the nextcloud app for the first time in a long time
Expected behaviour
Not doing the below would be nice :)
Actual behaviour
The app freezes, shows a base64 encoded chunk of html data at the top of the file list, then crashes.
NOTE: Be super sure to remove sensitive data like passwords, note that everybody can look here! You can use the Issue Template application to prefill some of the required information: https://apps.nextcloud.com/apps/issuetemplate
The text was updated successfully, but these errors were encountered:
THE FIX: I uninstalled the Nextcloud app that I had installed from the Google Play Store, and installed the version on F-Droid. I was then able to login to Nextcloud without any error messages. I know this doesn't solve the problem with the Play Store's version, but it does get us up and running.
joshtrichards
changed the title
unresponsive, then crash
unresponsive, then crash: android.os.TransactionTooLargeException
Oct 15, 2023
The android app freezes when opening, after drawing the updating-circle thing. It then adds a large chunk of base64 encoded html data at the top of the file list.
The app remains unresponsive and after a bit I get a crash message and invited to report it here.
Steps to reproduce
Expected behaviour
Not doing the below would be nice :)
Actual behaviour
The app freezes, shows a base64 encoded chunk of html data at the top of the file list, then crashes.
Can you reproduce this problem on https://try.nextcloud.com?
Not applicable or doable as the app crashes on start.
Environment data
Android version: 12
Device model: pixel 5
Stock or customized system: stock (YouTube Vanced is installed)
Nextcloud app version: 3.18.1
Nextcloud server version: 22.3.3snap2 (Ubuntu snap install)
Reverse proxy: nginx
Logs
Web server error log
I'm on my phone. From what I can see there is only a billion lines of the following spammed in the log:
Nextcloud log (data/nextcloud.log)
************ CAUSE OF ERROR ************
************ APP INFORMATION ************
ID: com.nextcloud.client
Version: 30180190
Build flavor: gplay
************ DEVICE INFORMATION ************
Brand: google
Device: redfin
Model: Pixel 5
Id: SQ1A.211205.008
Product: redfin
************ FIRMWARE ************
SDK: 31
Release: 12
Incremental: 7888514
NOTE: Be super sure to remove sensitive data like passwords, note that everybody can look here! You can use the Issue Template application to prefill some of the required information: https://apps.nextcloud.com/apps/issuetemplate
The text was updated successfully, but these errors were encountered: