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Auto upload can't handle folder with thousands of files #9803

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andreapx opened this issue Feb 7, 2022 · 10 comments
Open

Auto upload can't handle folder with thousands of files #9803

andreapx opened this issue Feb 7, 2022 · 10 comments
Labels
bug feature: auto upload performance: general/non-specific lag, ANR, etc and rarer exceptions/errors that don't have their own labels

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@andreapx
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andreapx commented Feb 7, 2022 •
edited

Steps to reproduce

  1. Add in the auto upload a folder with thousands of files (I've actually selected the folder ../Whatsapp/database (which has just a few files), but the app is uploading all the ../Whatsapp content)
  2. Wait for it to start uploading
  3. The app become unusable

Expected behaviour

  • The app should upload all the files without hanging (maybe dividing the files in chunks) or at lease alert the user that such folder can't be auto uploaded because of the many files.

Actual behaviour

  • The app can't be used anymore, as soon as I open it, it doesn't react to anything and after a while Android says that the app is not responding asking if I want to kill it or wait. I've tried pushing on wait for about 10 minutes, but with no results. I can't even go in the settings and disable the just added folder

Can you reproduce this problem on https://try.nextcloud.com?

  • I can't edit the app settings

Environment data

Android version: 11 (OxygenOS 11.1.2.2)

Device model: OnePlus 6T

Stock or customized system: stock (rooted)

Nextcloud app version: 3.18.1

Nextcloud server version: 23.0.0

Reverse proxy:

Logs

Nextcloud log (data/nextcloud.log)

{"reqId":"Hu95vbAvqKtC1JUKsJUG","level":0,"time":"2022-02-07T07:43:56+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"Hu95vbAvqKtC1JUKsJUG","level":0,"time":"2022-02-07T07:43:56+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"OZL0TAuvBIr42HSVjPTx","level":0,"time":"2022-02-07T07:43:56+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"User2","app":"maps","method":"HEAD","url":"/remote.php/dav/files/User2//InstantUpload/Camera/20190814_182641.mp4","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"b6ZKpUMexWflA1JHaJKA","level":0,"time":"2022-02-07T07:43:57+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"user1","app":"maps","method":"PUT","url":"/remote.php/dav/files/user1//backups/SmartPhone/WhatsApp/Databases/2018/11/Media/WhatsApp%20Voice%20Notes/201821/PTT-20180523-WA0001.opus","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"BCbwT67tooqaQl21j619","level":0,"time":"2022-02-07T07:43:57+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"user1","app":"maps","method":"PROPFIND","url":"/remote.php/dav/files/user1//backups/SmartPhone/WhatsApp/Databases/2018/11/Media/WhatsApp%20Voice%20Notes/201821/PTT-20180523-WA0001.opus","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"11ervs1rLx5Sq3W76Ipc","level":0,"time":"2022-02-07T07:43:57+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"11ervs1rLx5Sq3W76Ipc","level":0,"time":"2022-02-07T07:43:57+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"5b9zPF2SojowdbspoCdh","level":0,"time":"2022-02-07T07:43:57+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"User2","app":"maps","method":"HEAD","url":"/remote.php/dav/files/User2//InstantUpload/Camera/20190915_172216.mp4","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"IZU6cMGKukf2sTAiu1Jd","level":0,"time":"2022-02-07T07:43:58+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"maps","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/256/backups/SmartPhone/WhatsApp/Databases/2018/11/Media/WhatsApp%20Voice%20Notes/201821/PTT-20180523-WA0001.opus","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"IZU6cMGKukf2sTAiu1Jd","level":0,"time":"2022-02-07T07:43:58+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"user1","app":"issuetemplate","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/256/backups/SmartPhone/WhatsApp/Databases/2018/11/Media/WhatsApp%20Voice%20Notes/201821/PTT-20180523-WA0001.opus","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"IZU6cMGKukf2sTAiu1Jd","level":1,"time":"2022-02-07T07:43:58+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"user1","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/256/backups/SmartPhone/WhatsApp/Databases/2018/11/Media/WhatsApp%20Voice%20Notes/201821/PTT-20180523-WA0001.opus","message":"Deprecated event type for OCP\\IPreview:PreviewRequested: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"8G14U7i9s5gwJ7Nw8OBe","level":0,"time":"2022-02-07T07:43:58+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"8G14U7i9s5gwJ7Nw8OBe","level":0,"time":"2022-02-07T07:43:58+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"pDvaJLaP14YvPxro9vz3","level":0,"time":"2022-02-07T07:43:59+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"User2","app":"maps","method":"HEAD","url":"/remote.php/dav/files/User2//InstantUpload/Camera/20191012_174903.mp4","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"KLoMfEp7U1z97SM1tv6V","level":0,"time":"2022-02-07T07:43:59+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"KLoMfEp7U1z97SM1tv6V","level":0,"time":"2022-02-07T07:43:59+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"jJ37jLyBX0fh2aQmBEwM","level":0,"time":"2022-02-07T07:44:00+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"jJ37jLyBX0fh2aQmBEwM","level":0,"time":"2022-02-07T07:44:00+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"hkGQ2muqoCUc9JmgeOCj","level":0,"time":"2022-02-07T07:44:00+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"User2","app":"maps","method":"HEAD","url":"/remote.php/dav/files/User2//InstantUpload/Camera/20191012_174836.mp4","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"E8Zl3hawuDVYmDXLQtP4","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"E8Zl3hawuDVYmDXLQtP4","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"t2u1P61Tk6UgvkrMdBxX","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"zzz.zzz.zzz.zzz","user":"User2","app":"maps","method":"HEAD","url":"/remote.php/dav/files/User2//InstantUpload/Camera/20190519_221852.mp4","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.19.0","version":"23.0.0.10"}
{"reqId":"BYVbyePGZaGZLYNStttA","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"BYVbyePGZaGZLYNStttA","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"i46Yw8Onbvhfz9L0aUWT","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
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{"reqId":"LQEBHFsTPbum5y3WNJSy","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"maps","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"LQEBHFsTPbum5y3WNJSy","level":0,"time":"2022-02-07T07:44:01+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"issuetemplate","method":"GET","url":"/index.php/204","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
{"reqId":"BF95Xeh5sOHgNMnWJYDm","level":0,"time":"2022-02-07T07:44:02+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"user1","app":"maps","method":"HEAD","url":"/remote.php/dav/files/user1//backups/SmartPhone/WhatsApp/Databases/2021/10/Media/WhatsApp%20Images/IMG-20150727-WA0001.jpg","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.18.1","version":"23.0.0.10"}
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How do I remove the folder from the auto upload beeing unable to use the app (if possible without clearing the app storage)?
Thanks!
@andreapx andreapx added the bug label Feb 7, 2022
@maximilianovermeyer
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Just a quick thought:
Can you open the app after switching to flight mode? Then you could at least remove the folder from auto upload.

@andreapx
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andreapx commented Feb 7, 2022

Just a quick thought: Can you open the app after switching to flight mode? Then you could at least remove the folder from auto upload.

Damned, I didn't think about it. Thanks, it works!

@z0id
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z0id commented Feb 16, 2022

Can confirm that app becomes unusable when queuing thousands of files for upload, after checking the "Upload existing files" checkbox.

The issue most likely stems from the fact that the app handles the GUI and file operations in the same thread. The OS detects the app as hanged during long computations and closes it, resulting in no files being uploaded.

If this is the case, the app will have to be redesigned a bit to handle file queuing and uploads in a separate thread.

@lbdroid
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lbdroid commented Mar 8, 2022

Definitely feels like a threading problem, however it could also be a queuing problem. The UI does depend on network activity, so might it be that the network request for the UI update goes to the back of the queue and has to wait for all of the uploads before it runs? In which case the solutions would be to use separate queues, or to prioritize placement of requests within the queue -- i.e., autouploads have lowest priority, file transfers have medium priority, and interactivity/UI has highest priority?

@gnijieb
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gnijieb commented Mar 18, 2022 •
edited

I had the same issue after switching DNS name of my server. I had to remove the old account and add it again.
After that I setup my auto uploads again.
Then it started indexing/uploading/syncing files again (couple thousands on the phone) which resulted in the app hanging and getting stopped by android as described here. It took at least two weeks until it was finished.

If I go into Auto Upload settings now it doesn't show me the settings but some sort of endless loading screen (same behavior in flight mode). So I can't change settings for Auto Upload anymore.

@mark-jiang-1470
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I met this problem too, i think it's because it has too many upload lists .Maybe add items in batches can solve this problem.That's mean don't add all files to the upload list at once.Just like add 500 item at upload list first. after uploading one add one.

@andreapx
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andreapx commented May 4, 2022

Please don't forget about this!

@storm1er
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I confirm the issue still exists, even on high-end devices like the latest Samsung note :/

@gnijieb
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gnijieb commented Jul 16, 2022

Issue still exists. Had to experience it again after switching from OnePlus 7T to OnePlus 10 Pro with all settings/data copied over.

@erikmagkekse
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I also have the exact same issue with my Pixel 7Pro

@joshtrichards joshtrichards added the performance: general/non-specific lag, ANR, etc and rarer exceptions/errors that don't have their own labels label Dec 14, 2023
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@gnijieb @z0id @joshtrichards @lbdroid @storm1er @andreapx @maximilianovermeyer @mark-jiang-1470 @erikmagkekse