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Error 500 when browsing cookbook #1655

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cuthulino opened this issue May 4, 2023 · 6 comments
Open

Error 500 when browsing cookbook #1655

cuthulino opened this issue May 4, 2023 · 6 comments
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bug Something isn't working investigation-required The Issue or PR needs more in-depth analysis

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@cuthulino
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cuthulino commented May 4, 2023 •
edited by christianlupus

Description
Sometimes I get a error 500 when browsing cookbook app.
Most of the time it works.

Some specialities on my Setup:

  • Redis
  • Groupfolders (main recipie folder)
  • SAML Backend

I already read this issues. They seem related:
#871 #968

I understand the following log line, that the app wants to create the folder "Rezepte" but it already exists!?
Looks like some Problem with Groupfolders?

I extracted this line from the Nextcloud logs: 
{
  "reqId": "Fr0Fz154266de5eKMw5O",
  "level": 3,
  "time": "2023-05-04T19:04:27+00:00",
  "remoteAddr": "10.10.20.57",
  "user": "cthulhu",
  "app": "index",
  "method": "GET",
  "url": "/apps/cookbook/",
  "message": "\"Rezepte\" is locked, existing lock on file: none",
  "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/112.0",
  "version": "26.0.1.1",
  "exception": {
    "Exception": "OCP\\Lock\\LockedException",
    "Message": "\"Rezepte\" is locked, existing lock on file: none",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 1171,
        "function": "changeLock",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 272,
        "function": "basicOperation",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/Folder.php",
        "line": 165,
        "function": "mkdir",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "function": "newFolder",
        "class": "OC\\Files\\Node\\Folder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
        "line": 72,
        "function": "call_user_func_array"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
        "line": 419,
        "function": "__call",
        "class": "OC\\Files\\Node\\LazyFolder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/cookbook/lib/Helper/UserFolderHelper.php",
        "line": 116,
        "function": "newFolder",
        "class": "OC\\Files\\Node\\LazyFolder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/cookbook/lib/Helper/UserFolderHelper.php",
        "line": 105,
        "function": "getOrCreateFolder",
        "class": "OCA\\Cookbook\\Helper\\UserFolderHelper",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/cookbook/lib/Controller/MainController.php",
        "line": 45,
        "function": "getFolder",
        "class": "OCA\\Cookbook\\Helper\\UserFolderHelper",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 230,
        "function": "index",
        "class": "OCA\\Cookbook\\Controller\\MainController",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 137,
        "function": "executeController",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/AppFramework/App.php",
        "line": 183,
        "function": "dispatch",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Route/Router.php",
        "line": 315,
        "function": "main",
        "class": "OC\\AppFramework\\App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/base.php",
        "line": 1056,
        "function": "match",
        "class": "OC\\Route\\Router",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/index.php",
        "line": 36,
        "function": "handleRequest",
        "class": "OC",
        "type": "::"
      }
    ],
    "File": "/var/www/nextcloud/lib/private/Files/View.php",
    "Line": 2018,
    "Previous": {
      "Exception": "OCP\\Lock\\LockedException",
      "Message": "\"files/4bbeb6cb0098ed4ca79725b0fa8773df\" is locked, existing lock on file: none",
      "Code": 0,
      "Trace": [
        {
          "file": "/var/www/nextcloud/lib/private/Files/Storage/Common.php",
          "line": 826,
          "function": "changeLock",
          "class": "OC\\Lock\\MemcacheLockingProvider",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php",
          "line": 629,
          "function": "changeLock",
          "class": "OC\\Files\\Storage\\Common",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Jail.php",
          "line": 469,
          "function": "changeLock",
          "class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php",
          "line": 629,
          "function": "changeLock",
          "class": "OC\\Files\\Storage\\Wrapper\\Jail",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php",
          "line": 629,
          "function": "changeLock",
          "class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php",
          "line": 629,
          "function": "changeLock",
          "class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php",
          "line": 629,
          "function": "changeLock",
          "class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/View.php",
          "line": 2012,
          "function": "changeLock",
          "class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/View.php",
          "line": 1171,
          "function": "changeLock",
          "class": "OC\\Files\\View",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/View.php",
          "line": 272,
          "function": "basicOperation",
          "class": "OC\\Files\\View",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Node/Folder.php",
          "line": 165,
          "function": "mkdir",
          "class": "OC\\Files\\View",
          "type": "->"
        },
        {
          "function": "newFolder",
          "class": "OC\\Files\\Node\\Folder",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
          "line": 72,
          "function": "call_user_func_array"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
          "line": 419,
          "function": "__call",
          "class": "OC\\Files\\Node\\LazyFolder",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/cookbook/lib/Helper/UserFolderHelper.php",
          "line": 116,
          "function": "newFolder",
          "class": "OC\\Files\\Node\\LazyFolder",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/cookbook/lib/Helper/UserFolderHelper.php",
          "line": 105,
          "function": "getOrCreateFolder",
          "class": "OCA\\Cookbook\\Helper\\UserFolderHelper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/apps/cookbook/lib/Controller/MainController.php",
          "line": 45,
          "function": "getFolder",
          "class": "OCA\\Cookbook\\Helper\\UserFolderHelper",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
          "line": 230,
          "function": "index",
          "class": "OCA\\Cookbook\\Controller\\MainController",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
          "line": 137,
          "function": "executeController",
          "class": "OC\\AppFramework\\Http\\Dispatcher",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/AppFramework/App.php",
          "line": 183,
          "function": "dispatch",
          "class": "OC\\AppFramework\\Http\\Dispatcher",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/lib/private/Route/Router.php",
          "line": 315,
          "function": "main",
          "class": "OC\\AppFramework\\App",
          "type": "::"
        },
        {
          "file": "/var/www/nextcloud/lib/base.php",
          "line": 1056,
          "function": "match",
          "class": "OC\\Route\\Router",
          "type": "->"
        },
        {
          "file": "/var/www/nextcloud/index.php",
          "line": 36,
          "function": "handleRequest",
          "class": "OC",
          "type": "::"
        }
      ],
      "File": "/var/www/nextcloud/lib/private/Lock/MemcacheLockingProvider.php",
      "Line": 109
    },
    "CustomMessage": "--"
  }
}

Reproduction
Steps to reproduce the behavior (not tested):

  1. Install Groupfolders App
  2. Setup Redis as Nextcloud locking system
  3. Navigate to cookbook multiple times

Expected behavior
There shouldn't be a error 500.

Actual behavior
Sometimes I get error 500.
After a reload everything is fine.

Screenshots
grafik

Browser
Firefox 112

Versions
Nextcloud server version: 26.1
Cookbook version: 0.10.2
Database system: MariaDB
@cuthulino cuthulino added the bug Something isn't working label May 4, 2023
@christianlupus
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This seems rather hard to track down.

Just some ideas (to rule them out):

  • Is there any other user in the group that could cause this by opening the same folder either via the files app or via another cookbook session?
  • How often is this happening? Is there a good chance that you can see if a certain fix will at least solve the problem partially or are the issues happening too few times a week/month to have at least some statistical statement?

@christianlupus christianlupus added stalebot-enabled The PR/issue is marked to go stale over time investigation-required The Issue or PR needs more in-depth analysis labels May 16, 2023
@cuthulino
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  • It is just a 2 Person cloud and we both got access. But only one of us was logged in.
  • Just tested it again 1-2 times from 10 (browsing cookbook) Testing would be no Problem.

@github-actions
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github-actions bot commented Jul 4, 2023

This issue was not updated for 45 days. It is therefore marked as stale. When no update occurs within the next 7 days, this issue will be closed automatically in the next 7 days.

@github-actions github-actions bot added the stale The PR/issue is marked as stale label Jul 4, 2023
@christianlupus christianlupus removed stalebot-enabled The PR/issue is marked to go stale over time stale The PR/issue is marked as stale labels Jul 4, 2023
@cuthulino
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Bug still exists

@Dickschieder
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I've the same issue. Uninstall/install again of the cookbook doesn't help.
image

image

@nicoroud
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Same here.
I install redis for caching -> cookbook doesn't work.

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@cuthulino @christianlupus @nicoroud @Dickschieder