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[Bug]: Newest Nextcloud windows client makes Windows explorer constantly restart #6576

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5 of 8 tasks
jamezsan opened this issue Mar 24, 2024 · 3 comments
Closed
5 of 8 tasks

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@jamezsan
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⚠️ Before submitting, please verify the following: ⚠️

Bug description

Newest update to the Windows client for Nextcloud has introduced a new issue where Explorer will constantly crash and restart.
Event viewer in Windows says that ntdll.dll has something to do with it, but the only solution I have found to fix the issue is uninstalling the program, and rebooting.

Reinstalling does not fix the issue.

Steps to reproduce

  1. Install latest version of Nextcloud Windows client
  2. Perform any task in File Explorer
  3. After a few crashes of Explorer, it becomes more and more unstable.

Expected behavior

Being able to freely use File Explorer.

Which files are affected by this bug

explorer.exe, ntdll.dll

Operating system

Windows

Which version of the operating system you are running.

Windows 10 Pro Version 10.0.19045 Build 19045

Package

Appimage

Nextcloud Server version

28.0.3

Nextcloud Desktop Client version

3.12.2

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

No response

Additional info

No response

@PatrickSchmidtSE
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Same, this is bad :(

@PhilippSchlesinger
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This seems to be a duplicate of #6566

@joshtrichards
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Duplicate of #6566

@joshtrichards joshtrichards marked this as a duplicate of #6566 Mar 25, 2024
@joshtrichards joshtrichards closed this as not planned Won't fix, can't repro, duplicate, stale Mar 25, 2024
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