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Gallery does not find/show any media file #536

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stefan-schilling opened this issue Aug 8, 2019 · 2 comments
Open

Gallery does not find/show any media file #536

stefan-schilling opened this issue Aug 8, 2019 · 2 comments
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0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working

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@stefan-schilling
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Bug report

We have uploaded images using the default files app. The files are visible there. But the Gallery app does not pick them up.

Thanks a lot.
Stefan

Steps to reproduce

  1. install Nextcloud 16.0.3
  2. upload files using files app (into subfolders)
  3. switch to Gallery app

Expected behaviour

The Gallery app shows the images uploaded.

Actual behaviour

No image shown. Message "No media files found. Please upload" (translation from German)

Server configuration

Operating system:
Linux something (hosted environment)

Web server:
Apache2

Database:
MySQL 5.6.19

PHP version:
7.7.2

Nextcloud configuration

Nextcloud version: (see admin page or version.php)
16.0.3

Updated from an older installation or fresh install:
fresh install

List of activated apps:

App list 
Accessibility 1.2.0
Activity 2.9.1
Collaborative tags 1.6.0
Comments 1.6.0
Deleted files 1.6.0
Federation 1.6.0
File sharing 1.8.0
First run wizard 2.5.0
Gallery 18.3.0
Log Reader 2.1.0
Monitoring 1.6.0
Nextcloud announcements 1.5.0
Notifications 2.4.1
Password policy 1.6.0
PDF viewer 1.5.0
Privacy 1.0.0
Recommendations 0.4.0
Right click 0.13.0  
Share by mail 1.6.0
Support 1.0.0
Text editor 2.8.0
Theming 1.7.0
Update notification 1.6.0
Usage survey 1.4.0
Versions 1.9.0
Video player 1.5.0
Viewer 1.0.0

Nextcloud configuration:

Config.php 
$CONFIG = array (
  'instanceid' => 'instanceid',
  'passwordsalt' => 'passwordsalt',
  'secret' => 'secret/',
  'trusted_domains' =>
  array (
    0 => 'xxx.yyy',
  ),
  'datadirectory' => '/kunden/xxx/webseiten-cloud-data',
  'dbtype' => 'mysql',
  'version' => '16.0.3.0',
  'overwrite.cli.url' => 'https://xxx.yyy',
  'dbname' => 'aaa',
  'dbhost' => 'xxx.yyy:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'dbuser',
  'dbpassword' => 'dbpassword',
  'installed' => true,
  'tempdirectory' => '/kunden/xxx/webseiten-cloud-tmp',
);

Are you using external storage if yes which one: local folder smb share sftp etc.
no

Are you using encryption: no

Are you using custom gallery.cnf config files: no

Web server error log

Web server error log 
Insert your webserver log here

Nextcloud log

Nextcloud log 
the file is empty

Client configuration

Browser: Chrome 76.0.3809.100 (64 Bit), Firefox 68.0.1 (64-Bit), Opera 62.0.3331.99

Operating system: Windows 10 64-Bit

Browser log

Browser log

network log: 71 requests were made, transferring 29.6 kB
javascript console log (incl. verbose messages)

jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
(index):1 [DOM] Password forms should have (optionally hidden) username fields for accessibility: (More info: https://goo.gl/9p2vKq) <form id=​"sudo-login-form" class=​"hidden">​<label>​"
				Dieser Vorgang benötigt eine Passwortbestätigung von Dir"<br>​<input type=​"password" class=​"question" autocomplete=​"new-password" name=​"question" value=​" " placeholder=​"Bestätige Dein Passwort">​</label>​<input class=​"confirm" value=​"Bestätigen" type=​"submit">​</form>​
10[Violation] Added non-passive event listener to a scroll-blocking <some> event. Consider marking event handler as 'passive' to make the page more responsive. See <URL>
merged.js?v=7df0e9e4-3:224 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
registerListener @ merged.js?v=7df0e9e4-3:224
(anonymous) @ merged.js?v=7df0e9e4-3:8283
each @ jquery.js:374
each @ jquery.js:139
_setupControls @ merged.js?v=7df0e9e4-3:8281
ZoomablePreview @ merged.js?v=7df0e9e4-3:8124
(anonymous) @ merged.js?v=7df0e9e4-3:7051
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
merged.js?v=7df0e9e4-3:224 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
registerListener @ merged.js?v=7df0e9e4-3:224
(anonymous) @ merged.js?v=7df0e9e4-3:8283
each @ jquery.js:374
each @ jquery.js:139
_setupControls @ merged.js?v=7df0e9e4-3:8281
ZoomablePreview @ merged.js?v=7df0e9e4-3:8124
(anonymous) @ merged.js?v=7df0e9e4-3:7051
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
merged.js?v=7df0e9e4-3:224 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
registerListener @ merged.js?v=7df0e9e4-3:224
(anonymous) @ merged.js?v=7df0e9e4-3:8283
each @ jquery.js:374
each @ jquery.js:139
_setupControls @ merged.js?v=7df0e9e4-3:8281
ZoomablePreview @ merged.js?v=7df0e9e4-3:8124
(anonymous) @ merged.js?v=7df0e9e4-3:7051
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
merged.js?v=7df0e9e4-3:224 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
registerListener @ merged.js?v=7df0e9e4-3:224
(anonymous) @ merged.js?v=7df0e9e4-3:8283
each @ jquery.js:374
each @ jquery.js:139
_setupControls @ merged.js?v=7df0e9e4-3:8281
ZoomablePreview @ merged.js?v=7df0e9e4-3:8124
(anonymous) @ merged.js?v=7df0e9e4-3:7051
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
merged.js?v=7df0e9e4-3:224 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
registerListener @ merged.js?v=7df0e9e4-3:224
(anonymous) @ merged.js?v=7df0e9e4-3:8283
each @ jquery.js:374
each @ jquery.js:139
_setupControls @ merged.js?v=7df0e9e4-3:8281
ZoomablePreview @ merged.js?v=7df0e9e4-3:8124
(anonymous) @ merged.js?v=7df0e9e4-3:7051
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
jquery.js:4167 [Violation] Added non-passive event listener to a scroll-blocking 'mousewheel' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
add @ jquery.js:4167
e.event.add @ jquery-migrate.min.js:2
(anonymous) @ jquery.js:4861
each @ jquery.js:374
each @ jquery.js:139
on @ jquery.js:4860
_buttonSetup @ merged.js?v=7df0e9e4-3:7790
init @ merged.js?v=7df0e9e4-3:7648
(anonymous) @ merged.js?v=7df0e9e4-3:7060
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
jquery.js:4167 [Violation] Added non-passive event listener to a scroll-blocking 'mousewheel' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
add @ jquery.js:4167
e.event.add @ jquery-migrate.min.js:2
(anonymous) @ jquery.js:4861
each @ jquery.js:374
each @ jquery.js:139
on @ jquery.js:4860
_buttonSetup @ merged.js?v=7df0e9e4-3:7790
init @ merged.js?v=7df0e9e4-3:7648
(anonymous) @ merged.js?v=7df0e9e4-3:7060
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
jquery.js:4167 [Violation] Added non-passive event listener to a scroll-blocking 'mousewheel' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
add @ jquery.js:4167
e.event.add @ jquery-migrate.min.js:2
(anonymous) @ jquery.js:4861
each @ jquery.js:374
each @ jquery.js:139
on @ jquery.js:4860
_buttonSetup @ merged.js?v=7df0e9e4-3:7790
init @ merged.js?v=7df0e9e4-3:7648
(anonymous) @ merged.js?v=7df0e9e4-3:7060
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
jquery.js:4167 [Violation] Added non-passive event listener to a scroll-blocking 'mousewheel' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
add @ jquery.js:4167
e.event.add @ jquery-migrate.min.js:2
(anonymous) @ jquery.js:4861
each @ jquery.js:374
each @ jquery.js:139
on @ jquery.js:4860
_buttonSetup @ merged.js?v=7df0e9e4-3:7790
init @ merged.js?v=7df0e9e4-3:7648
(anonymous) @ merged.js?v=7df0e9e4-3:7060
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
jquery.js:4167 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
add @ jquery.js:4167
e.event.add @ jquery-migrate.min.js:2
(anonymous) @ jquery.js:4861
each @ jquery.js:374
each @ jquery.js:139
on @ jquery.js:4860
_initControlsAutoFader @ merged.js?v=7df0e9e4-3:7426
(anonymous) @ merged.js?v=7df0e9e4-3:7062
(anonymous) @ jquery.js:3256
u @ jquery.js:3099
fireWith @ jquery.js:3211
r.<computed> @ jquery.js:3301
(anonymous) @ merged.js?v=7df0e9e4-3:7572
u @ jquery.js:3099
fireWith @ jquery.js:3211
k @ jquery.js:8264
(anonymous) @ jquery.js:8605
@stefan-schilling
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Creating this report, I noticed my installation could not access/write to /tmp. Thats why I changed it to a folder in my hosted FS.
Uploading a new file now seems to create a preview image, which in turn gets picked up by Gallery app.

Now I need to find out how to create those preview images for all existing images...?

Stefan

@szaimen
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szaimen commented Aug 30, 2019

https://apps.nextcloud.com/apps/previewgenerator
maybe this?

@skjnldsv skjnldsv added 0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working labels Sep 3, 2019
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@skjnldsv @stefan-schilling @szaimen