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No indication of attachment upload failures #3295

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mjog opened this issue Jun 24, 2020 · 1 comment
Open

No indication of attachment upload failures #3295

mjog opened this issue Jun 24, 2020 · 1 comment
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1. to develop bug papercut Annoying recurring issue with possibly simple fix.

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@mjog
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mjog commented Jun 24, 2020

Expected behaviour

If an attachment from local disk fails to upload (network problem, file too large, etc), an indication that a problem has occurred and what the cause of the problem is displayed.

Actual behaviour

If an attachment fails to upload, nothing happens.

I just got off the phone supporting someone using Mail for the first time, they were trying to upload a 42M file but it wasn't working and didn't know what was happening. Turns out the file was too large for the servers limit, but they had no idea what was going on because there was no feedback, the upload UI just vanished.

Mail app

Mail app version: 1.4.0

Mailserver or service: Dovecot

Server configuration

Operating system: Debian 10

Web server: Apache

Database: MariaDB

PHP version: Whatever comes with Debian 10

Nextcloud Version: 19.0.0

Client configuration

Browser: GNOME Web 3.36.2

Operating system: Ubuntu 20.04

@ChristophWurst ChristophWurst added 1. to develop papercut Annoying recurring issue with possibly simple fix. and removed 0. to triage labels Jun 24, 2020
@ChristophWurst
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Ideally we show an error inline but the first step would be to use like one of the toasts that we have. @GretaD would you like to have a look?

@ChristophWurst ChristophWurst added this to the v1.5 milestone Jun 24, 2020
@ChristophWurst ChristophWurst removed this from the v1.5 milestone Oct 2, 2020
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Labels
1. to develop bug papercut Annoying recurring issue with possibly simple fix.
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