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Migration instruction fools admins to upgrade to incompatible owncloud before migration #496

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Morganlej opened this issue Jun 14, 2017 · 3 comments

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@Morganlej
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Morganlej commented Jun 14, 2017

It have happened with earlier versions and now happen again [1]. In short:
Instruction say latest pint releases should be used, so admin upgrades ownCloud 9.1.5 to 9.1.6.
Then he tries to migrate to Nextcloud 10.0.5, which fails with:
"Downgrading is not supported and is likely to cause unpredictable issues (from 9.1.6.2 to 9.1.5.2)" [2]

That is what happens when we follow the instruction. https://nextcloud.com/migration/
The needed Nextcloud 10.0.6 is available "when it is done", so what the admin should have done was NOT upgrade ownCloud to last point release, but instead upgrade ownCloud to the point release that corresponds to the last point release of available Nextcloud, before migrating to Nextcloud.

[1] https://help.nextcloud.com/t/migration-from-owncloud-9-1-6-to-nextcloud-10-0-5-fails/13523
[2] That error message could use a bit more text to explain that it cryptically express itself (10.0.5) like owncloud numbering as "9.1.5.2" but that is a sidenote here...

@linucksrox
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My first thought would be channging this

ownCloud 9.1.x is compatible with Nextcloud 10.0.x

To this

ownCloud 9.1.0 - 9.1.5 is compatible with Nextcloud 10.0.x

Or something along those lines, so that when new ownCloud versions are released, the documentation technically doesn't address them yet, prompting administrators to do more investigation first.

@Morganlej
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The instruction then need also to describe how an admin would go about to find out compatibility for a ownCloud version not included in that definition.

@Espina2
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Espina2 commented Jun 15, 2017

This question should be made in the server repo. Going to close the issue.

@Espina2 Espina2 closed this as completed Jun 15, 2017
@nextcloud nextcloud locked and limited conversation to collaborators Jun 15, 2017
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3 participants