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document does not fit into the frame #3246

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ferdiga opened this issue Oct 21, 2023 · 11 comments
Closed

document does not fit into the frame #3246

ferdiga opened this issue Oct 21, 2023 · 11 comments

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@ferdiga
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ferdiga commented Oct 21, 2023

Describe the bug
[A clear and concise description of what the bug is.]
20231021 113722 test space xlsx - Files - ChriCar Storage Share
Opening a calc document shifts down the frame a bit

  • on top a background is visible
  • on the bottom the status bar is not (fully) visible

To Reproduce
Steps to reproduce the behavior:

  1. Go to File Menu
  2. Click on 'calc document"

Expected behavior
frame must be placed correctly - especially showing the status bar

Screenshots

Client details:

  • OS: MacOS 14.0

  • Browser [e.g. chrome, safari]

  • brave v1.59.122 (Oct 20, 2023)

  • opera version: 102.0.4880.78

  • Device: macbook

Server details

Operating system:

Web server:

Database:

**PHP version:**8.2

**Nextcloud version: 27.0.2

Version of the richdocuments app :8.2.1

Version of Collabora OnlineCollabora Office 23.05.5.1

Logs

Nextcloud log (data/nextcloud.log)

Insert your Nextcloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@web10crown
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@ferdiga screenshot with link can help alot to find the exact issue

@ferdiga
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ferdiga commented Oct 21, 2023

using a shared link does not show this problem, as the complete browser window is used by the collabora content - without the nextcloud background
sorry - this does not help

@ferdiga
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ferdiga commented Oct 21, 2023

BTW IMO this issue was probably introduced with NC 27.0.2

@ferdiga
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ferdiga commented Oct 21, 2023

BTW "view full screen" does not enlarge the collabora window

@juliushaertl
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I cannot reproduce this with 27.1.2 so it is likely an incompatibility between the old patch release of Nextcloud 27 (in the viewer app) and the latest richdocuments version.

Can you update your Nextcloud server to the latest patch release?

@ferdiga
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ferdiga commented Oct 23, 2023

So I updated one NC instance to 27.1.2 - problem persists
I tried to open an empty xlsx on both my collabora and the demo collabora server.
one can see a cut off line just above the collabora frame
20231023 220328 test xlsx - Files - Nextcloud

@juliushaertl
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Any chance you can send me a temporary test account for this instance via mail? Would be curious to investigate this directly in the browser there as none of my instances with the same version shows this problem.

@ferdiga
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ferdiga commented Oct 24, 2023

@juliushaertl Yes I can, please contact me via my EMail directly

@Sere9aa
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Sere9aa commented Nov 2, 2023

I had this problem due to a conflict with another application. CADViewer

@ferdiga
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ferdiga commented Nov 2, 2023

indeed CADViewer is the culprit

@juliushaertl
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Let me close this then here, please report this issue to the cadviewer app then as it likely just has too wide css rules applied that cause this.

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