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"error deleteing file" and "error moving file" but it appears successful anyways. #10056

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ShapeShifter499 opened this issue Jun 29, 2018 · 4 comments
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1. to develop Accepted and waiting to be taken care of bug

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@ShapeShifter499
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Steps to reproduce

Unsure

Expected behaviour

When moving or deleting files and folders there should be no errors

Actual behaviour

Getting "failed to delete" or "failed to move" messages. When a file or folder is moved I get an error but after refreshing the page it appears to have successfully moved said file or folder. Same occurs when deleting.

Server configuration

Operating system:
Arch Linux ARM

Web server:
Server version: Apache/2.4.33 (Unix)
Server built: Apr 4 2018 19:59:42

Database:
mysql Ver 15.1 Distrib 10.1.34-MariaDB, for Linux (aarch64) using readline 5.1

PHP version:
PHP 7.2.7 (cli) (built: Jun 23 2018 06:33:42) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
with Zend OPcache v7.2.7, Copyright (c) 1999-2018, by Zend Technologies

Nextcloud version: (see Nextcloud admin page)
13.0.4

Updated from an older Nextcloud/ownCloud or fresh install:
Copied over old data/ folder, the rest is freshly setup.

Where did you install Nextcloud from:
Arch Linux ARM repository packages.

Signing status:

Signing status

No errors have been found

List of activated apps:

App list
[root@kumo nextcloud]# sudo -u http php occ app:list
Enabled:
  - activity: 2.6.1
  - admin_audit: 1.3.0
  - bookmarks: 0.11.0
  - bruteforcesettings: 1.1.0
  - calendar: 1.6.1
  - comments: 1.3.0
  - contacts: 2.1.5
  - dav: 1.4.7
  - external: 3.0.3
  - federatedfilesharing: 1.3.1
  - federation: 1.3.0
  - files: 1.8.0
  - files_accesscontrol: 1.3.0
  - files_external: 1.4.1
  - files_pdfviewer: 1.2.1
  - files_retention: 1.2.0
  - files_sharing: 1.5.0
  - files_texteditor: 2.5.1
  - files_trashbin: 1.3.0
  - files_versions: 1.6.0
  - files_videoplayer: 1.2.0
  - firstrunwizard: 2.2.1
  - gallery: 18.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.1.0
  - nextcloud_announcements: 1.2.0
  - notes: 2.3.2
  - notifications: 2.1.2
  - oauth2: 1.1.1
  - password_policy: 1.3.0
  - provisioning_api: 1.3.0
  - ransomware_protection: 1.1.0
  - serverinfo: 1.3.0
  - sharebymail: 1.3.0
  - spreed: 3.2.2
  - survey_client: 1.1.0
  - systemtags: 1.3.0
  - theming: 1.4.5
  - twofactor_backupcodes: 1.2.3
  - updatenotification: 1.3.0
  - workflowengine: 1.3.0
Disabled:
  - encryption
  - user_external
  - user_ldap
[root@kumo nextcloud]# 

Nextcloud configuration:

Config report
[root@kumo nextcloud]# sudo -u http php occ config:list system
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "kumo.failserv.com",
            "192.168.1.15",
            "kumo.lan"
        ],
        "overwrite.cli.url": "https:\/\/kumo.failserv.com",
        "htaccess.RewriteBase": "\/",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "dbindex": 0,
            "password": "***REMOVED SENSITIVE VALUE***",
            "timeout": 1.5
        },
        "dbtype": "mysql",
        "version": "13.0.4.0",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "knowledgebaseenabled": true,
        "allow_user_to_change_display_name": true,
        "auth.bruteforce.protection.enabled": true,
        "filesystem_check_changes": 1,
        "filelocking.enabled": true,
        "max_filesize_animated_gifs_public_sharing": -1,
        "apps_paths": [
            {
                "path": "\/usr\/share\/webapps\/nextcloud\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/usr\/share\/webapps\/nextcloud\/apps2",
                "url": "\/apps2",
                "writable": true
            }
        ],
        "installed": true,
        "maintenance": false
    }
}
[root@kumo nextcloud]# 

Are you using external storage, if yes which one: local/smb/sftp/...
External USB drives mounted onto data/ using MergerFS

Are you using encryption: yes/no
No

Client configuration

Browser:
Firefox 61.0 (64-bit)

Operating system:
Arch Linux x86_64

Logs

Nextcloud log (data/nextcloud.log)

Nextcloud log Posted log to gist.github.com https://gist.github.com/ShapeShifter499/f947048276ee1bca90a2256c4d561c84 and https://gist.github.com/ShapeShifter499/e109a2256deb9de741d9cda2e3931221
@nextcloud-bot
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GitMate.io thinks possibly related issues are #9500 (Error message for deleted file), #9362 (Error when Delete > Restore > Delete again), #9594 (Unable to delete or create files), #1708 (Sharing: Cannot delete files from share ), and #107 (Deleted file expiry date).

@ShapeShifter499
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Does anyone here know what's wrong here?

@skjnldsv
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skjnldsv commented Jun 7, 2019

@ShapeShifter499 bad legacy code that does weird things sometimes ;)

@skjnldsv skjnldsv added the 1. to develop Accepted and waiting to be taken care of label Jun 7, 2019
@skjnldsv skjnldsv added this to Legacy bugs in Files to vue via automation Jun 7, 2019
@szaimen
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szaimen commented May 21, 2021

I'm closing this issue due to inactivity. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen.

@szaimen szaimen closed this as completed May 21, 2021
Files to vue automation moved this from Legacy bugs to Done May 21, 2021
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