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The file upload progress bar stops at 100% even for a fresh installation #10496

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ankitpsaraogi opened this issue Aug 2, 2018 · 2 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap

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@ankitpsaraogi
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ankitpsaraogi commented Aug 2, 2018

Steps to reproduce

  1. Using Softaculous in CPanel, install a fresh instance of NextCloud
  2. Upload any file of any size
    Only .txt file is getting uploaded and no other for what I have checked
  3. Same error in my already configured nextcloud instance

Expected behaviour

The file should upload

Actual behaviour

The progress bar stops at 100% and nothing happens

Server configuration

Operating system:
Linux
Web server:
Cpanel
Database:
my SQL
PHP version:
7.1
Nextcloud version: (see Nextcloud admin page)
13.0.5
Updated from an older Nextcloud/ownCloud or fresh install:
13.0.4
Where did you install Nextcloud from:
Softaculous
Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

'xx', 'passwordsalt' => 'xxx', 'secret' => 'xxx', 'trusted_domains' => array ( 0 => 'www.com', ), 'datadirectory' => '/xx/nextclouddata', 'overwrite.cli.url' => 'xx/files', 'dbtype' => 'mysql', 'version' => '13.0.5.2', 'dbname' => 'xx', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => 'axx21', 'dbpassword' => 'xx', 'installed' => true, 'maintenance' => false, 'theme' => '', 'loglevel' => 2, 'memcache.local' => '\\OC\\Memcache\\APCu', 'app.mail.accounts.default' => array ( 'email' => '%USERID%@axx.com', 'imapHost' => 'XX.com', 'imapPort' => 993, 'imapSslMode' => 'ssl', 'smtpHost' => 'XXcom', 'smtpPort' => 465, 'smtpSslMode' => 'ssl', ), 'mail_smtpmode' => 'smtp', 'mail_smtpauthtype' => 'LOGIN', 'mail_from_address' => 'admin', 'mail_domain' => 'XX', 'mail_smtpauth' => 1, 'mail_smtphost' => 'XX', 'mail_smtpport' => '465', 'mail_smtpsecure' => 'ssl', 'mail_smtpname' => 'XX', 'mail_smtppassword' => 'XX', );
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: local/smb/sftp/...
no
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:
Chrome and Mozilla Firefox
Operating system:
Windows 7 and Windows 10

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

[nextcloud.log](https://github.com/nextcloud/server/files/2252429/nextcloud.log)
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@nextcloud-bot
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GitMate.io thinks possibly related issues are #202 (Show proper feedback in upload progress bar - seems to hang at 100%), #1371 (No file-uploading possible at all), #7286 (No progress bar during file upload using Microsoft Edge), #9170 (redirect), and #8241 (image).

@ChristophWurst
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I'm closing this ticket because it hasn't received any updates in a long time. If this is still relevant, feel free to re-open or file a new ticket.

Thank you.

@skjnldsv skjnldsv added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label Jun 12, 2019
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