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Failure to move directory to (local) external storage #10563

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skidelo opened this issue Aug 7, 2018 · 3 comments
Closed

Failure to move directory to (local) external storage #10563

skidelo opened this issue Aug 7, 2018 · 3 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug feature: external storage

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@skidelo
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skidelo commented Aug 7, 2018

Steps to reproduce

  1. Mount external storage of "Local" type (Call it: "local_mount")
  2. Create non external storage directory at the top of the file tree (Call it: "no_mount")
  3. You should now have two directories at your root. (local_mount and no_mount)
  4. Move "no_mount" into "local_mount".

Expected behaviour

"no_mount" dir moves inside "local_mount" dir

Actual behaviour

The UI shows a spinning icon forever.

Server configuration

Operating system: Docker (linuxserver.io)

Web server: nginx 1.12.2

Database: mysql Ver 15.1 Distrib 10.1.34

PHP version: 7.1.17

Nextcloud version: (see Nextcloud admin page) 13.0.5

Updated from an older Nextcloud/ownCloud or fresh install: Updated

Where did you install Nextcloud from: linuxserver.io docker

Signing status:

Signing status
No errors have been found.

List of activated apps:

App list
Enabled:
  - activity: 2.6.1
  - admin_audit: 1.3.0
  - admin_notifications: 1.0.1
  - announcementcenter: 3.2.1
  - bruteforcesettings: 1.1.0
  - calendar: 1.6.1
  - comments: 1.3.0
  - contacts: 2.1.5
  - dav: 1.4.7
  - federatedfilesharing: 1.3.1
  - federation: 1.3.0
  - files: 1.8.0
  - files_external: 1.4.1
  - files_pdfviewer: 1.2.1
  - files_sharing: 1.5.0
  - files_texteditor: 2.5.1
  - files_trashbin: 1.3.0
  - files_versions: 1.6.0
  - files_videoplayer: 1.2.0
  - firstrunwizard: 2.2.1
  - gallery: 18.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.1.0
  - nextcloud_announcements: 1.2.0
  - notes: 2.4.0
  - notifications: 2.1.2
  - oauth2: 1.1.1
  - password_policy: 1.3.0
  - provisioning_api: 1.3.0
  - richdocuments: 2.0.10
  - serverinfo: 1.3.0
  - sharebymail: 1.3.0
  - spreed: 3.2.5
  - survey_client: 1.1.0
  - systemtags: 1.3.0
  - theming: 1.4.5
  - twofactor_backupcodes: 1.2.3
  - updatenotification: 1.3.0
  - workflowengine: 1.3.0
Disabled:
  - encryption
  - ownbackup
  - user_external
  - user_ldap

Nextcloud configuration:

Config report
        "memcache.local": "\\OC\\Memcache\\APCu",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
           *** REMOVED BY REPORTER ***
        ],
        "overwriteprotocol": "https",
        "overwrite.cli.url":  *** REMOVED BY REPORTER ***
        "overwritehost":  *** REMOVED BY REPORTER ***
        "dbtype": "mysql",
        "version": "13.0.5.2",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "maintenance": false,
        "theme": "",
        "loglevel": 2
    }

Are you using external storage, if yes which one: local

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Chrome Version 67.0.3396.99 (Official Build) (64-bit)

Operating system: Mac OS Sierra Version 10.12.6 (16G1212)

Logs

Web server error log

Web server error log
No known errors

Nextcloud log (data/nextcloud.log)

Nextcloud log
rename(): The first argument to copy() function cannot be a directory at /config/www/nextcloud/lib/private/Files/Storage/Local.php#270

rename(<no_mount>,<local_mount/no_mount>): Cross-device link at /config/www/nextcloud/lib/private/Files/Storage/Local.php#270

Browser log

Browser log
Insert your browser log here, this could for example include:
Console log:
client.js?v=77a6b990-0:421 Uncaught (in promise) TypeError: Cannot read property 'getElementsByTagNameNS' of null
    at Client._getSabreException (client.js?v=77a6b990-0:421)
    at client.js?v=77a6b990-0:775
@nextcloud-bot
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GitMate.io thinks possibly related issues are #6019 (failure uploading files to external openstack storage), #4730 (Storage), #3720 (Issues with External Nextcloud Storage), #1020 (Search not working in shared (external/local storage) folders), and #3789 (External storage).

@szaimen
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szaimen commented May 21, 2021

I'm closing this issue due to inactivity. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen.

@szaimen szaimen closed this as completed May 21, 2021
@joshtrichards
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Fixed in #38623

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