[Bug]: Quota percent usage is incorrect #39465
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burnclouds
added
0. Needs triage
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cc @icewind1991 @nextcloud/server-backend |
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Could be that the actual storage doesn't match the set quota. |
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Yup. thanks! I extended my storage volume and the number align now. Thanks! |
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Bug description
The quota display shows I'm using 110.8GB of 576.5GB but the bar and hover text indicate 61.84%
Last I checked 110.8/576.5 was 19.22%
I verified that my trash was empty.
20% vs 60% over 500GB is a fairly large discrepancy.
Steps to reproduce
Expected behavior
I expected the usage in GB and % to closely match.
Installation method
Official All-in-One appliance
Nextcloud Server version
27
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.1
Web server
Apache (supported)
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
Fresh Nextcloud Server install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
{ "system": { "one-click-instance": true, "one-click-instance.user-limit": 100, "memcache.local": "\\OC\\Memcache\\APCu", "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/custom_apps", "url": "\/custom_apps", "writable": true } ], "check_data_directory_permissions": false, "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "password": "***REMOVED SENSITIVE VALUE***", "port": 6379 }, "overwritehost": "***REMOVED SENSITIVE VALUE***", "overwriteprotocol": "https", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "***REMOVED SENSITIVE VALUE***", ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "27.0.1.0", "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "maintenance": false, "updater.release.channel": "stable", "updatedirectory": "\/nc-updater", "loglevel": "2", "app_install_overwrite": [ "nextcloud-aio", "breezedark", "sharerenamer" ], "log_type": "file", "logfile": "\/var\/www\/html\/data\/nextcloud.log", "log_rotate_size": "10485760", "log.condition": { "apps": [ "admin_audit" ] }, "enable_previews": true, "preview_max_x": "2048", "preview_max_y": "2048", "jpeg_quality": "60", "enabledPreviewProviders": [ "OC\\Preview\\Imaginary", ], "upgrade.disable-web": true, "mail_smtpmode": "smtp", "trashbin_retention_obligation": "auto, 30", "versions_retention_obligation": "auto, 30", "activity_expire_days": "30", "simpleSignUpLink.shown": false, "share_folder": "\/Shared", "tempdirectory": "\/mnt\/ncdata\/tmp\/", "one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/", "upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726", "htaccess.RewriteBase": "\/", "files_external_allow_create_new_local": false, "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "allow_local_remote_servers": true, "preview_imaginary_url": "http:\/\/nextcloud-aio-imaginary:9000", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "theme": "dark", "enforce_theme": "dark", "default_phone_region": "EN", "skeletondirectory": "\/mnt\/ncdata\/skeleton" } }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
Additional info
I don't think its related but I've also been unable to resolve the warning:
The database is missing some indexes. Due to the fact that adding indexes on big tables could take some time they were not added automatically. By running "occ db:add-missing-indices" those missing indexes could be added manually while the instance keeps running. Once the indexes are added queries to those tables are usually much faster.
Missing index "systag_by_tagid" in table "oc_systemtag_object_mapping".
EDIT: I resolved the above with guidance from the below links, with no change to the Quota
https://help.nextcloud.com/t/missing-index-systag-by-tagid-in-table-oc-systemtag-object-mapping/165925
e5160e0
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