file is empty, although server reported x size

[Dikay900]

Steps to reproduce

1. create a big file directly into the nextcloud data folder
2. update files with occ
3. file acts differently with downloading in different ways

Expected behaviour

file should have a file size

Actual behaviour

file size is empty when downloading.
Nextcloud client reports the same thing - ... file is empty, although server reported x size...
Marking the file and press download on the web page (for downloading the marked) is working.
Downloading the file with left click or file menu -> download fails with a zero byte file.

not working link: https://nextcloud.local/remote.php/webdav/file.mp4
working link: https://nextcloud.local/index.php/apps/files/?dir=/&fileid=904413

Server configuration

Operating system:
raspbian

Web server:
Apache2

Database:
mysql Ver 15.1 Distrib 10.0.30-MariaDB, for debian-linux-gnueabihf (armv7l) using readline 5.2

PHP version:

PHP 7.0.16-3 (cli) (built: Feb 22 2017 10:03:06) ( NTS )
Copyright (c) 1997-2017 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies
    with Zend OPcache v7.0.16-3, Copyright (c) 1999-2017, by Zend Technologies

Nextcloud version: (see Nextcloud admin page)
11.0.2.7

Updated from an older Nextcloud/ownCloud or fresh install:
fresh install

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

``` Enabled: - bookmarks: 0.9.1 - calendar: 1.5.2 - contacts: 1.5.3 - dav: 1.1.1 - direct_menu: 0.10.1 - federatedfilesharing: 1.1.1 - files: 1.6.1 - files_versions: 1.4.0 - files_videoplayer: 1.0.0 - lookup_server_connector: 1.0.0 - mail: 0.6.2 - news: 10.1.0 - notes: 2.2.0 - password_policy: 1.1.0 - provisioning_api: 1.1.0 - tasks: 0.9.5 - twofactor_backupcodes: 1.0.0 - twofactor_totp: 1.1.0 - workflowengine: 1.1.1 Disabled: - activity - admin_audit - comments - encryption - external - federation - files_accesscontrol - files_automatedtagging - files_external - files_pdfviewer - files_retention - files_sharing - files_texteditor - files_trashbin - firstrunwizard - gallery - logreader - nextcloud_announcements - notifications - serverinfo - sharebymail - survey_client - systemtags - templateeditor - theming - updatenotification - user_external - user_ldap - user_saml ```

Nextcloud configuration:

Config report

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "192.168.178.39",
        ],
        "datadirectory": "\/media\/hdd\/nxcloud\/data",
        "overwrite.cli.url": "http:\/\/localhost",
        "dbtype": "mysql",
        "version": "11.0.2.7",
        "dbname": "nextcloud",
        "dbhost": "localhost",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "UTC",
        "installed": true,
        "instanceid": "ochvjilx2s62",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "mail_from_address": "admin",
        "mail_smtpmode": "php",
        "mail_domain": "yourcloud.local",
        "maintenance": false,
        "singleuser": false,
        "loglevel": "2",
        "log_type": "file",
        "logfile": "\/var\/www\/nextcloud\/data\/nextcloud.log",
        "knowledgebaseenabled": false,
        "enable_avatars": false,
        "enable_previews": false
    }
}

Are you using external storage, if yes which one: local/smb/sftp/...
yes, local hdd

Are you using encryption: yes/no
no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
no

Client configuration

Browser:
FF 52.0.2

Operating system:
Win10 x64

[Dikay900]

unsure if this is the same as #1707
it is indeed a large file >4GB on my system as well

can be closed if someone can confirm that the links provided in my issue are the systems changed in #1707

[Dikay900]

ok can confirm #1707 is solving this issue as well

[rikiahmad2]

whats the solution to this ? pls tell me i have the some problem