[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

AndyXheli · 2024-01-30T15:21:28Z

⚠️ This issue respects the following points: ⚠️

This is a bug, not a question or a configuration/webserver/proxy issue.
This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
I agree to follow Nextcloud's Code of Conduct.

Bug description

Getting this error on NC 28.0.2 RC5

Steps to reproduce

Access server via web

Expected behavior

Should not see this error

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other

Configuration report

root@nextcloud:~# sudo -u www-data php /var/www/nextcloud/occ config:list system
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "REMOVED SENSITIVE VALUE"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.2.4",
        "overwrite.cli.url": "REMOVED SENSITIVE VALUE",
        "htaccess.RewriteBase": "\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "simpleSignUpLink.shown": false,
        "skeletondirectory": "",
        "default_locale": "en_US",
        "default_phone_region": "US",
        "allow_local_remote_servers": true,
        "ffmpeg": "\/usr\/bin\/ffmpeg",
        "preview_max_memory": 1280,
        "enabledPreviewProviders": [
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\PDF",
            "OC\\Preview\\Image",
            "OC\\Preview\\Photoshop",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\SVG",
            "OC\\Preview\\Font",
            "OC\\Preview\\MP3",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MKV",
            "OC\\Preview\\MP4",
            "OC\\Preview\\AVI",
            "OC\\Preview\\MOV",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\MSOfficeDoc"
        ],
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_sendmailmode": "smtp",
        "mail_smtpport": "587",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "loglevel": 2,
        "logtimezone": "America\/Chicago",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "maintenance_window_start": 1,
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "theme": "",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable",
        "memories.exiftool": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-amd64-glibc",
        "memories.vod.path": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "memories.gis_type": 1,
        "defaultapp": "dashboard,files,memories",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - bruteforcesettings: 2.8.0
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_external: 1.20.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - impersonate: 1.15.0
  - integration_youtube: 0.1.5
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - memories: 6.2.2
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - notify_push: 0.6.8
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - previewgenerator: 5.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recognize: 6.1.0-beta.2
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - richdocuments: 8.3.1
  - sendent: 2.0.5
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.2
  - support: 1.11.0
  - survey_client: 1.16.0
  - suspicious_login: 6.0.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - theming_customcss: 1.15.0
  - twofactor_admin: 4.4.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_email: 2.7.4
  - twofactor_nextcloud_notification: 3.8.0
  - twofactor_totp: 10.0.0-beta.2
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - circles: 28.0.0-dev (installed 27.0.1)
  - encryption: 2.16.0
  - user_ldap: 1.19.0

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"cK33uNpbMOruhKG2c4uq","level":3,"time":"2024-01-30T09:15:40-06:00","remoteAddr":"10.241.202.1","user":"--","app":"core","method":"GET","url":"/","message":"Renewing session token failed: Token does not exist: token does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.4","exception":{"Exception":"OC\\Authentication\\Exceptions\\InvalidTokenException","Message":"Token does not exist: token does not exist","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":226,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/public/AppFramework/Db/TTransactional.php","line":63,"function":"OC\\Authentication\\Token\\{closure}","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":225,"function":"atomic","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/Manager.php","line":172,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/User/Session.php","line":929,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1151,"function":"loginWithCookie","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"handleLogin","class":"OC","type":"::"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","Line":178,"Previous":{"Exception":"OCP\\AppFramework\\Db\\DoesNotExistException","Message":"token does not exist","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":169,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenMapper","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":226,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/public/AppFramework/Db/TTransactional.php","line":63,"function":"OC\\Authentication\\Token\\{closure}","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":225,"function":"atomic","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/Manager.php","line":172,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/User/Session.php","line":929,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1151,"function":"loginWithCookie","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"handleLogin","class":"OC","type":"::"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenMapper.php","Line":98},"message":"Renewing session token failed: Token does not exist: token does not exist","user":"axheli","exception":[],"CustomMessage":"Renewing session token failed: Token does not exist: token does not exist"},"id":"65b912d479636"}

Additional info

No response

prismopensource · 2024-05-19T14:36:20Z

Having the exact same problem here with NC 28.0.5 with the user_external IMAP backend and normally authenticated users on PHP 8.2, this seems to happen after some inactivity from the end user. Really annoying with 2FA enabled since users have to log back in with password and second factor again every time this happens.

unknownuserisknown · 2024-05-21T20:18:40Z

I'm also having the same problem. Did not occur until I updated to NC 28.0.5. Session times out after relatively short period of inactivity.

Gimly86 · 2024-05-22T09:46:27Z

Hello,

I'm having the same problem since updated to NC 28.0.5.
No problem before with 28.0.4.

prismopensource · 2024-05-22T11:35:28Z

Did anyone test whether this is also happening on NC 29?

wentevill · 2024-05-23T03:31:00Z

The same problem with NC 28.0.5, if user_external is enabled and users log in through it, other methods (such as web or desktop) will encounter issues within a few minutes.

adsche · 2024-05-23T14:38:22Z

Did anyone test whether this is also happening on NC 29?

It is happening for us on NC 29. We're not using user_external that others mentioned, we use only SAML.
We switched to SAML recently; I assume for us it could be caused (like many other issues) from old (LDAP) usernames still in the system who have never logged in through SAML...?

no-usernames-left · 2024-05-23T15:00:00Z

I am also experiencing this, which was not happening before I updated to 28.0.5.

r4tt4 · 2024-05-29T07:41:19Z

Hi *,
to give an update from my side here: Since I installed the latest 28.0.6 Version of NC, the issue is gone. Seems fixed for me.

prismopensource · 2024-05-29T07:42:16Z

Can confirm this as well!

unknownuserisknown · 2024-05-29T13:46:51Z

I can also confirm that the issue goes away with 28.0.6. Pretty sure this backported fix was the issue: f09f4ec

AndyXheli added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Jan 30, 2024

szaimen added the 28-feedback label Jan 30, 2024

AndyXheli mentioned this issue Jan 30, 2024

[Bug]: OC\Authentication\Exceptions\InvalidTokenException: Token is too short for a generated token, should be the password during basic auth #41156

Closed

8 tasks

joshtrichards added the feature: authentication label Jan 31, 2024

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

AndyXheli commented Jan 30, 2024

prismopensource commented May 19, 2024 •

edited

unknownuserisknown commented May 21, 2024

Gimly86 commented May 22, 2024

prismopensource commented May 22, 2024

wentevill commented May 23, 2024 •

edited

adsche commented May 23, 2024

no-usernames-left commented May 23, 2024

r4tt4 commented May 29, 2024

prismopensource commented May 29, 2024

unknownuserisknown commented May 29, 2024

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

Comments

AndyXheli commented Jan 30, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

prismopensource commented May 19, 2024 • edited

unknownuserisknown commented May 21, 2024

Gimly86 commented May 22, 2024

prismopensource commented May 22, 2024

wentevill commented May 23, 2024 • edited

adsche commented May 23, 2024

no-usernames-left commented May 23, 2024

r4tt4 commented May 29, 2024

prismopensource commented May 29, 2024

unknownuserisknown commented May 29, 2024

prismopensource commented May 19, 2024 •

edited

wentevill commented May 23, 2024 •

edited