[Bug]: Wrong user quota #45079

carlosjfcasero · 2024-04-27T19:11:35Z

⚠️ This issue respects the following points: ⚠️

This is a bug, not a question or a configuration/webserver/proxy issue.
This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
I agree to follow Nextcloud's Code of Conduct.

Bug description

The free space for nextcloud users is incorrect. In fact, it is correct in some views and incorrect in others. Data is mounted in docker volume:

In user settings it is shown as unlimited and free space is OK:

In "files" view, clicking in space used (bottom left) front doesn't print anything but in browser console call to /apps/files/api/v1/stats is done with following response:

{
    "message": "ok",
    "data": {
        "free": 2004495601664,
        "used": 573773865119,
        "quota": -3,
        "total": 2578269466783,
        "relative": 22.25,
        "owner": "f3",
        "ownerDisplayName": "F3",
        "mountType": "",
        "mountPoint": ""
    }
}

where free space is OK.
3. However, in users view from admin page, free space is not shown correctly:

Although it says unlimited, is not OK
Because of this, a 500 is returned when trying to upload files.

Steps to reproduce

Go to main menu
Click on users

Expected behavior

Have the proper free space and allowing continue uploading files

Installation method

Community Docker image

Nextcloud Server version

29

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other

Configuration report

{
    "system": {
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "overwriteprotocol": "https",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nextcloud.f3.ddnsfree.com",
            "nextcloud.f3.loseyourip.com",
            "nextcloud.local.me"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "29.0.0.19",
        "overwrite.cli.url": "https:\/\/nextcloud.f3.ddnsfree.com",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "loglevel": 2,
        "maintenance": false,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\Krita",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\MKV",
            "OC\\Preview\\MP4",
            "OC\\Preview\\AVI",
            "OC\\Preview\\Image",
            "OC\\Preview\\Movie"
        ],
        "app_install_overwrite": [
            "keeweb"
        ],
        "maintenance_window_start": 2,
        "memories.db.triggers.fcu": true,
        "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-aarch64-glibc",
        "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-aarch64",
        "memories.gis_type": 1,
        "quota_include_external_storage": false,
        "filesystem_check_changes": 1
    }
}

List of activated Apps

Enabled:
  - activity: 2.21.1
  - circles: 29.0.0-dev
  - cloud_federation_api: 1.12.0
  - cloud_py_api: 0.1.9
  - comments: 1.19.0
  - contactsinteraction: 1.10.0
  - cookbook: 0.11.0
  - dashboard: 7.9.0
  - dav: 1.30.1
  - federatedfilesharing: 1.19.0
  - federation: 1.19.0
  - files: 2.1.0
  - files_downloadlimit: 2.0.0
  - files_external: 1.21.0
  - files_pdfviewer: 2.10.0
  - files_reminders: 1.2.0
  - files_sharing: 1.21.0
  - files_trashbin: 1.19.0
  - files_versions: 1.22.0
  - firstrunwizard: 2.18.0
  - keeweb: 0.6.18
  - logreader: 2.14.0
  - lookup_server_connector: 1.17.0
  - mediadc: 0.3.8
  - memories: 7.2.0
  - nextcloud_announcements: 1.18.0
  - notifications: 2.17.0
  - oauth2: 1.17.0
  - password_policy: 1.19.0
  - photos: 2.5.0
  - previewgenerator: 5.5.0
  - privacy: 1.13.0
  - provisioning_api: 1.19.0
  - recognize: 6.1.1
  - recommendations: 2.1.0
  - related_resources: 1.4.0
  - richdocuments: 8.4.0
  - serverinfo: 1.19.0
  - settings: 1.12.0
  - sharebymail: 1.19.0
  - support: 1.12.0
  - survey_client: 1.17.0
  - systemtags: 1.19.0
  - theming: 2.4.0
  - twofactor_backupcodes: 1.18.0
  - twofactor_totp: 11.0.0-dev
  - updatenotification: 1.19.1
  - user_status: 1.9.0
  - viewer: 2.3.0
  - weather_status: 1.9.0
  - workflowengine: 2.11.0
Disabled:
  - admin_audit: 1.19.0
  - app_api: 2.3.2 (installed 2.3.2)
  - bruteforcesettings: 2.9.0
  - duplicatefinder: 1.1.8 (installed 1.1.8)
  - encryption: 2.17.0
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - suspicious_login: 7.0.0
  - tasks: 0.15.0 (installed 0.15.0)
  - text: 3.10.0 (installed 3.6.0)
  - user_ldap: 1.20.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

{"reqId":"e3CXXFb6grOtNJ6APqlX","level":3,"time":"2024-04-27T19:09:38+00:00","remoteAddr":"192.168.10.108","user":"f3","app":"webdav","method":"PUT","url":"/remote.php/dav/uploads/f3/A41B7350-4D07-45A1-BAF5-E195DC74D197/1","message":"Invalid, or could not parse URI","userAgent":"Mozilla/5.0 (iOS) Nextcloud-iOS/5.2.7","version":"29.0.0.19","exception":{"Exception":"Sabre\\Uri\\InvalidUriException","Message":"Invalid, or could not parse URI","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/sabre/uri/lib/functions.php","line":120,"function":"Sabre\\Uri\\parse","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":565,"function":"Sabre\\Uri\\normalize","args":[null]},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/QuotaPlugin.php","line":100,"function":"calculateUri","class":"Sabre\\DAV\\Server","type":"->","args":[null]},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"beforeCreateFile","class":"OCA\\DAV\\Connector\\Sabre\\QuotaPlugin","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***",["OCA\\DAV\\Upload\\UploadFolder"],false]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":1094,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["beforeCreateFile",["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***",["OCA\\DAV\\Upload\\UploadFolder"],false]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":504,"function":"createFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/lib/Server.php","line":374,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/remote.php","line":172,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/sabre/uri/lib/functions.php","Line":206,"message":"Invalid, or could not parse URI","exception":[],"CustomMessage":"Invalid, or could not parse URI"},"id":"662d4d7bb5bb3"}

Additional info

Log is of the process of trying to upload a file. No logs for free space section is provided

The text was updated successfully, but these errors were encountered:

susnux · 2024-04-30T10:55:07Z

Because of this, a 500 is returned when trying to upload files.

How do you try to upload the files? With Nextcloud clients? Web ui?
Are you running a reverse proxy in front of the server?

Because the error in the log file is not about invalid space or quota, but about the Destination header being null on the PUT request.

carlosjfcasero · 2024-04-30T15:03:24Z

I'm trying to upload filed with Nextcloud client (iOS). I didn't try to upload with Android client or through web ui.
In front of the server I'm running a Traefik, but I didn't change any config regarding Traefik.
In fact, I'm able to upload small files (photos, for example) but the ones that fail are the heaviest (200-800MB videos)

EDIT: I uploaded a heavy file through web ui with no problem.

carlosjfcasero added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Apr 27, 2024

szaimen added the 29-feedback label Apr 27, 2024

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[Bug]: Wrong user quota #45079

[Bug]: Wrong user quota #45079

carlosjfcasero commented Apr 27, 2024

susnux commented Apr 30, 2024

carlosjfcasero commented Apr 30, 2024 •

edited

[Bug]: Wrong user quota #45079

[Bug]: Wrong user quota #45079

Comments

carlosjfcasero commented Apr 27, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

susnux commented Apr 30, 2024

carlosjfcasero commented Apr 30, 2024 • edited

carlosjfcasero commented Apr 30, 2024 •

edited